Moon Palace Cancun - All Inclusive

Name: Moon Palace Cancun - All Inclusive
Address: Carretera Cancun-Chetumal Km 340, Cancún, MX
Rating: 9

9.0

Carretera Cancun-Chetumal Km 340 · Cancún, MX

Check-in 15:00–00:00Check-out 12:00Kostenloses privates Parken ist an einem nahegelegenen Standort möglich (eine Reservierung ist nicht erforderlich).

Über diese Unterkunft

Luxuriöse Unterkünfte
Das Moon Palace Cancun - All Inclusive bietet klimatisierte Zimmer mit modernen Annehmlichkeiten wie einer Kaffeemaschine, einer Minibar und einem Flachbildfernseher. Gäste können während ihres Aufenthalts in Komfort und Stil entspannen.

Vielfältige Speisemöglichkeiten
Genießen Sie eine kulinarische Reise im Moon Palace Cancun - All Inclusive mit einer Vielzahl von Speiseoptionen, darunter amerikanische, brasilianische und indische Küche. Spezielle Ernährungsbedürfnisse werden mit vegetarischen, laktosefreien und veganen Optionen berücksichtigt.

Spaßige Aktivitäten
Von einem Kinderspielplatz über Billard, Tischtennis und Minigolf bietet dieses 5-Sterne-Resort Unterhaltung für Gäste jeden Alters. Zusätzlich können sich Gäste nach einem Tag voller Aktivitäten in Sauna und Whirlpool entspannen.

Buchen Sie jetzt Ihren Aufenthalt im Moon Palace Cancun - All Inclusive für ein unvergessliches Erlebnis!

Die Fotos

Ausstattung

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms

Gut zu wissen

Gäste müssen beim Check-in ein Lichtbildausweis und eine Kreditkarte vorzeigen. Bitte beachten Sie, dass alle Sonderwünsche je nach Verfügbarkeit und gegen Aufpreis erhältlich sind. Sollte eine Anzahlung nicht von der Kreditkarte des Gastes abgebucht werden können, wird das Hotel den Gast direkt anrufen, um die Kreditkartendaten zu bestätigen. Bitte beachten Sie, dass der Shuttle-Service zwischen den Schwesterhotels des Palace Resorts nicht inbegriffen ist. Der Wellnessbereich "Lounge und Entspannungsbereich" sowie die "Beauty-Services" Pakete haben zusätzliche Gebühren. Die Beauty-Services beinhalten die folgenden Leistungen: Gesichtsbehandlung, Make-up-Service, Haarbehandlung, Maniküre, Pediküre, Haarschnitt, Haarfärbung, Hairstyling, Körperbehandlung, Körperpeeling und Körperwickel. A deposit may be required at the property.

Kinderrichtlinien und Zusatzbettenrichtlinien: Kinder jeden Alters sind willkommen. Sie haben keine Babybetten hinzugefügt. Sie haben keine Zustellbetten hinzugefügt.
Haustiere: Haustiere sind nicht gestattet.
Parkplatz: Kostenloses privates Parken ist an einem nahegelegenen Standort möglich (eine Reservierung ist nicht erforderlich).
Internet: WLAN ist in den öffentlichen Bereichen verfügbar und kostenlos.

Gästebewertungen

9.01,153 Bewertungen

V3307JEconnied

10.0

Work out

Am besten gefallenJess is fabulous. I took her yoga and Pilates class, and she works you out.

I9216YZcynthiat

10.0

Great class!

Am besten gefallenShe was very helpful. It was a great class, better than some of the classes I take back home. She was also very good at fixing our form !

ayuberhanm

10.0

Best Spa Experience * Wonderful Massage and Facial

Am besten gefallenI had both a massage and a facial with Deissy, and the experience was absolutely amazing! Deissy is professional, attentive, and truly skilled at what she does. She took the time to make sure I was comfortable throughout the entire session and customized the treatments to my needs. I left feeling completely relaxed and refreshed. I highly recommend Deissy to anyone looking for exceptional spa services.

katie4569

6.0

Beautiful Resort, Disappointing Hospitality

Am besten gefallenOverall, the hotel itself was beautiful, clean, and well maintained. Unfortunately, the level of service, especially at the Nizuc buffet and a few of the restaurants, did not match the quality of the resort. Service was very inconsistent. While a few staff members were friendly, many made us feel like we were an inconvenience rather than valued guests. We were often ignored at the buffet while trying to get drinks or assistance, even when it was clear we were waiting. It was frustrating to watch other guests receive attentive, friendly service while we struggled to get basic attention. It also seemed that staff became noticeably more attentive if they believed they were about to receive a tip. At times, it genuinely felt as though we were treated differently, and while I can’t say for certain why, it left us wondering whether our appearance or the fact that we didn’t speak Spanish influenced the way we were treated. No guest should leave a luxury resort feeling overlooked or unwelcome. One other disappointment was the constant sales pressure. Shortly after arriving, we were approached about touring The Grand. The staff was extremely friendly and engaging until we politely declined. The moment we said we weren’t interested, their entire demeanor changed. The smiles disappeared, and the interaction became noticeably less welcoming. It made the friendliness feel insincere and purely sales driven. I would also caution future guests about purchasing the “special deal” offered at checkout that includes resort credits. We were told the credits would provide great value, but in reality, they were extremely limited in what they could be used for. To make matters worse, you still have to pay a 16% service fee on whatever you redeem with those credits. We found the credits to be far less valuable than they were presented, and we left feeling misled. We expected warm, consistent hospitality from a resort of this caliber, and unfortunately, that was not our experience.

timothypZ2818KH

10.0

Moon Palace

Am besten gefallenMoon Palace Sunrise, clean rooms and excellent service.

Melissaus

10.0

We love Moon palace

Am besten gefallenService is wonderful! So much for everyone. We have several restaurants we loved and would repeat more than once. Johnathan who works in noir and grand night club was amazing! He served us last year and took great care of us this year.

ashleyrG2466BMSandy, Clackamas County, Oregon

10.0

Moon Palace Nizuc Experience

Am besten gefallenThis trip we stayed at Moon Palace Nizuc. Per usual the facility as a whole was very clean, the rooms were cleaned daily with evening services as well. The staff was polite and very kind. Our stay was incredibly peaceful and relaxing. Our family has a membership which makes our trips very affordable. We spent time at Sunrise and The Grand as well. It's never been a bad experience with Moon Palace. I do have to give a major shout out to Jeremias Rolero Lopez, one of the golf cart drivers. Each and every time we've been there he provides such a personalized experience. He goes above and beyond every single time. He is punctual, reliable and so caring. Thank you Jeremias for such great customer service! It's staff like him that makes visitors like us feel like family. We will be back again soon!

dakend2026

10.0

Amazing workers!

Am besten gefallenLorena, Berenice, Pedro, Julia, Amalia, and Tabata were all incredible and so kind! They had great smiles and were so nice and did such a good job!

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Moon Palace Cancun - All Inclusive

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katie4569

6.0

Beautiful Resort, Disappointing Hospitality