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10.0Excellent
Am besten gefallenAnother excellent family vacation! After trying lots of hotels in Cancun, The Wynham Grand is a clear winner for a family vacation. We have stayed in this hotel four times. The age range of our group of ten people this year = 6years - 70 years old and there is something for everyone e.g we celebrated a 70th birthday, wedding vow renewals and family time that was long over due. As soon as you step out of your transfer/taxi, before you even enter the hotel itself you are greeted with a warm welcome. Your lugguage is taken care off in an effortless fashion. Check in is efficient and this hotel is great value for money BUT the superstars are the bartenders at the Lobby Bar; Orlando and Francisco are AMAZING. They can make any cocktail you can think off and they made everyone feel welcome including my 6 year old daugter who loved her mocktails! Each staff member was truly amazing at making guests feel welcome. I have to give a shout out to Wilfredo, Sergio, Berlin, Oliver Estaban and Jesus. Their dedication, professionlism and overall communication was excellent. If you are planning a family vacation, look no further than this hotel. The staff truly make it along with excellent restaurants pools and direct beach access including a beach bar and restaurant. Final recommendation: If you have kids you can utilize the kids club: Shout out to Daniella and Co. They run an evening kids club one night a week at zero cost, so you can catch a romantic dinner while watching the sun set drinking one of the best cocktails you have ever had!