Hotel NYX Cancun

Name: Hotel NYX Cancun
Address: Avenida Kukulcan KM 11.5, Cancún, MX
Rating: 8.8

8.8

Avenida Kukulcan KM 11.5 · Cancún, MX

Check-in 15:00–00:00Check-out 12:00Estacionamiento privado gratuito está disponible en el lugar (no es necesaria una reserva).

Sobre el alojamiento

Ubicación lujosa frente a la playa
Ubicado en una playa virgen de 14 millas en la zona hotelera de Cancún, el NYX Hotel Cancún ofrece impresionantes vistas al Mar Caribe y a la Laguna Nichupté desde ciertas habitaciones.

Comodidades modernas
Disfrute de habitaciones con aire acondicionado equipadas con televisión de pantalla plana con cable, cafetera y WiFi gratuito. El hotel también cuenta con el Restaurante Bellavista que sirve cocina internacional y el Restaurante Chianti que ofrece deliciosos platos italianos.

Ocio y aventura
Relájese junto a la piscina infinita con vistas al mar o explore deportes acuáticos en las playas cercanas. Sumérjase en los arrecifes de coral o descubra antiguos sitios mayas, todo a un paso de distancia.

Experimente el lujo y la aventura en el NYX Hotel Cancún. ¡Reserve ahora para una estancia inolvidable!

Las fotos

Servicios

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
Lift / Elevator

A tener en cuenta

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles. Se pedirá un depósito por daños de USD 150 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 14 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento. Al hacer el check-in, se deberá presentar un documento de identidad con fotografía y la tarjeta de crédito utilizada para hacer la reserva. Todas las peticiones especiales están sujetas a su disponibilidad al hacer el registro de entrada. Las peticiones especiales no se pueden garantizar y pueden conllevar un suplemento. El restaurante Chianti solo está disponible para estancias de un mínimo de 3 noches en régimen de todo incluido. Pueden aplicarse restricciones. El restaurante Umami solo está disponible para estancias de un mínimo de 5 noches en régimen de todo incluido. Pueden aplicarse restricciones. Los niños o adultos adicionales deberán abonar 150 USD por persona y noche cuando utilice las camas existentes. Se ofrece alojamiento gratuito para un máximo de 2 niños de hasta 5 años siempre que utilicen las camas existentes. Se realizarán obras de reforma en el restaurante Bellavista. Las obras consisten en la creación de una terraza junto a la piscina 1 para mayor comodidad de los clientes. Las obras tendrán lugar de lunes a sábado, de 11:00 a 18:00, hasta el 30 de noviembre. La piscina número 1 y las bañeras de hidromasaje estarán fuera de servicio durante las obras. A deposit may be required at the property.

Política de niños y camas adicionales: Se permiten niños de cualquier edad. Los niños de hasta 5 años se hospedan gratis si utilizan una cuna disponible. Los niños de hasta 5 años se hospedan gratis si utilizan una cama existente. Los niños de 6 a 12 años tienen un costo de US$150 por persona por noche si utilizan una cama existente. No se han agregado camas adicionales. Cualquier tipo de cama extra o cuna para niños está sujeto a solicitud y requiere confirmación por parte de la gerencia. Los suplementos no se calculan automáticamente en el costo total y deberán pagarse por separado durante su estancia.
Mascotas: No se admiten mascotas.
Estacionamiento: Estacionamiento privado gratuito está disponible en el lugar (no es necesaria una reserva).
Internet: El WiFi está disponible en las habitaciones del hotel y es gratuito.
Grupos: Al reservar más de 5 habitaciones, pueden aplicarse políticas diferentes y suplementos adicionales.

Opiniones de los huéspedes

8.8801 opiniones

Javierus

9.0

Culbreathus

9.0

I would go back in a heartbeat. Great for a solo vacation

Lo más valoradoEverything was great. Activities, food and staff were all wonderful

Por mejorarAll the steps lol. I am so American. I love an elevator but It was a great experience.

kplunk390619Columbia, Tennessee

4.0

NOT what I consider All Inclusive!!

Lo más valoradoPros: We liked that it was located close to the La Isla shopping center... however be aware there is major construction and it took us 1.5 hr to get to the hotel from the airport! It should have been 20 minutes. It was a safe walk to shopping and was fun to explore. We like Stefanie and Mikah and the sweet host at the buffet restaurant (her name slips me)... they were all 3 helpful and friendly and the food at the Italian restaurant was delicious. The view from the room was beautiful. Cons: The restaurant "game" was ridiculous. There are so many rules and limitations on hours and stay minimums and clothes requirements it is almost like they force you to eat elsewhere. Our A/C only partially worked. This was our second room as the first one had a leak. The shower was so tiny that when I washed my hair both elbows were touching the walls and I am a small person! There were no snacks in the room. Almost EVERYTHING was an up-charge... even to play pool in the lobby you had to pay extra! At dinner, wine choices included ONE house white and ONE house red, anything else up charge... even for a Moscato or white Zin. The buffet food was mediocre at best. They put our kids in an entirely different tower than us. They are 2 adult sons, so they were fine but it was a hassle. Also, I booked a room with 2 queen beds for my adult sons and they put them in a room with ONE queen bed, so one of them had to sleep on a roll-away. The sargassam on the beach was terrible (which I realize is not the hotels fault and they attempted to scrape it each morning)... but just be aware. Most of the staff spoke no English at all, so solving any problems was near impossible. If your goal is a nice view and in the hotel zone and a few meals and to mainly leave the resort to go on excursions, it will be fine. If you are looking for an all inclusive, pampered, luxury vacation with fabulous food and drinks, you will NOT get it here.

Melinade

9.0

Immer wieder gern.

Lo más valoradoDas Hotel sieht besser aus als auf der Website dargestellt. Der Personal ist sehr zuvorkommend, die Anlage äußerst gepflegt und es wurde auf jeden Wunsch eingegangen. Auch die Auswahl an Essen ist lecker und ausreichend abwechslungsreich. Wir hatten All-In gebucht und waren zufrieden. Der Strand ist sehr gepflegt und es gibt ausreichend Liegen - auch im Schatten am Strand.

Por mejorarNeben an ist derzeit eine Baustelle, da ein Hotel.gebaut wird. Es gab Mittags zwischenzeitlich Baulärm für ca. 1h. Dafür kann das Hotel nichts. Trotzdem war uns das vorher nicht bewusst. Der Vorteil dadurch war, dass der Strandabschnitt wirklich angenehm leer war, da keine weiteren Gäste in der Nähe waren. Wenn man im Hauptgebäude sein Zimmer hat, muss man sich darauf einstellen, dass es Abends laut durch die Aktivitäten an der Hotelbar werden kann. Wer einen leichten Schlaf hat, sollte Ohrstöpsel mitnehmen.

Galitus

6.0

We would not stay here again. I’m sure there are better options for the price we paid.

Lo más valoradoThe location is good. The pool and beach are very nice. We stayed in a junior suite, which was large and had a nice balcony with a good view of the pool and a the beach.

Por mejorarThe lobby was not very clean and not impressive. The room was very simple. The bathroom vanity and sink were much lower than typical, and there was no full-length mirror and no hair conditioner in the shower. They only provided 2 bath towels, and we had to ask for additional towels three times before we got them. There was no dresser in the room, so we were unable to unpack our suitcases.

Kimberlyus

2.0

NOT what I consider all inclusive!!

Lo más valoradoWe liked that it was located close to the La Isla shopping center. It was a safe walk and was fun to explore. We like Stefanie and Mikah and the sweet host at the buffet restaurant (her name slips me)... they were all 3 helpful and friendly and the food at the Italian restaurant was delicious. The view was beautiful.

Por mejorarThe restaurant "game" was ridiculous. There are so many rules and limitations on hours and stay minimums and clothes requirements it is almost like they force you to eat elsewhere. Our A/C only partially worked. This was our second room as the first one had a leak. The shower was so tiny that when I washed my hair both elbows were touching the walls and I am a small person! There were no snacks in the room. Almost EVERYTHING was an up-charge... even to play pool in the lobby you had to pay extra! At dinner, wine choices included ONE house white and ONE house red, anything else up charge... even for a Moscato or white Zin. The buffet food was mediocre at best. They put our kids in an entirely different tower than us. They are 2 adult sons, so they were fine but it was a hassle. Also, I booked a room with 2 queen beds for my adult sons and they put them in a room with ONE queen bed, so one of them had to sleep on a roll-away. The sargassam on the beach was terrible (which I realize is not the hotels fault and they attempted to scrape it each morning)... but just be aware. Most of the staff spoke no English at all, so solving any problems was near impossible. If your goal is a nice view and in the hotel zone and a few meals and to mainly leave the resort to go on excursions, it will be fine. If you are looking for an all inclusive, pampered, luxury vacation with fabulous food and drinks, you will NOT get it here.

Tatianebr

10.0

Lo más valoradoAdorei a estrutura do hotel! Eu comprei a reserva do quarto Suite Júnior vista parcial ao mar e realmente a vista é espetacular! Faz muito valer a pena cada centavo do preço de hospedagem. Além disso, o hotel é pé na areia (MARAVILHOSO) e já tem algumas cadeiras com guarda-sol disponíveis para os hóspedes. Para quem AMA praia isso é maravilhoso! Eu não comprei minha hospedagem com opção "all inclusive" porque eu gosto muito de sair, conhecer os lugares, comer em diferentes restaurantes. Mas recomendo comprar porque realmente as bebidas são open bar e tem um coquetel logo na entrada do hotel com músicas ao vivo a depender da programação que o resort organiza.

Por mejorarPelo fato de eu não ter comprado minha reserva com opção "all inclusive", me senti menosprezada pelos funcionários do hotel. Como se eu fosse uma pessoa inferior. Ao contrário do restaurante Italiano que tem lá dentro do hotel, que te trata como se você fosse a realeza! Dos funcionários do hotel, encontrei apenas dois funcionários simpáticos e hospitaleiros que salvaram a avaliação do serviço do hotel. Um deles é brasileiro e é executivo de vendas (mas não lembro o nome), o outro lado é um garçom muito simpático que me ajudou com muitas informações enquanto eu tentava me localizar nos serviços que o hotel oferecia, ele se chama Abraham Scott e é muito simpático, gentil, educado. Diferente da maioria ali que não tem muita paciência e educação (não sei se era o fato de não ser hóspede all inclusive). O hotel te dá uma pulseira com as cores de cada opção de acomodação e dá eles saberem as segregação facilmente. Ah, e tome cuidado quando for comprar os passeios com desconto pela agência do hotel, porque os 2 passeios que eu fiz, não foram me buscar no hotel, eu tive que ir num ponto de encontro (enquanto outros hóspedes tiveram a recepção do guia turístico desde a porta do hotel).

jdoe2026Stuttgart, Baden-Württemberg

10.0

I will definately recommend this hotel

Lo más valoradoIn July, I traveled with my spouse to Cancun and was not sure, which hotel to choose. After reviewing some portals, we decided for NYX. It offered all-inclusive package, various restaurants and much more. We were surprised about the variety of food and also alcoholic drinks, however we used the bar only in the evenings. We had not expected such a generous selections of free beverages and also free parking. Our roomview (Junior suite) was breathtaking. The service staff was more than courteous and polite. We do recommend this hotel.

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Opiniones de los huéspedes

Hotel NYX Cancun

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kplunk390619Columbia, Tennessee

4.0

NOT what I consider All Inclusive!!