989MichaelB989Konstanz, Baden-Württemberg
6.0subpar service, ok rooms.
Lo más valoradoThis is an airport hotel, of course. So prices are expected to be high. But if I rent a room with club level access than I want, well, club access. The Sheraton club seems to be under renovation so I was pointed to the Marriott club near-by which, when I went there in the afternoon, had literally nothing: a bit of dry bread, a few cookies, and a coffee & tea station. Seriously? Just be honest and refund me the club-level premium upon checkin. I'll understand the occassional need for renovation but screwing me over by pointing me to a (bad) club someplace else isn't cutting it. The room was, well, a hotel room. Clean and fine but nothing to write home about.