Hotel NYX Cancun

Name: Hotel NYX Cancun
Address: Avenida Kukulcan KM 11.5, Cancún, MX
Rating: 8.8

8.8

Avenida Kukulcan KM 11.5 · Cancún, MX

Check-in 15:00–00:00Check-out 12:00È possibile parcheggiare gratuitamente e privatamente in loco (non è necessaria la prenotazione).

La struttura

Location di lusso fronte mare
Situtato su una spiaggia incontaminata lunga 14 miglia nella zona degli hotel di Cancun, l'NYX Hotel Cancun offre viste mozzafiato sul Mar dei Caraibi e sulla Laguna Nichupté da alcune camere.

Servizi moderni
Goditi camere con aria condizionata dotate di TV via cavo a schermo piatto, macchina per il caffè e WiFi gratuito. L'hotel vanta il Ristorante Bellavista che serve cucina internazionale e il Ristorante Chianti che offre deliziose pietanze italiane.

Svago e Avventura
Rilassati presso la piscina a sfioro con vista sul mare o scopri sport acquatici sulle spiagge vicine. Tuffati nelle barriere coralline o scopri antichi siti Maya, tutto a due passi di distanza.

Vivi lusso e avventura all'NYX Hotel Cancun. Prenota ora per un soggiorno indimenticabile!

Le foto

Servizi

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
Lift / Elevator

Da sapere

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. A causa del Coronavirus (COVID-19) questa struttura sta adottando misure per proteggere la salute degli ospiti e dello staff. Pertanto, alcuni servizi potrebbero essere ridotti o non disponibili, così come le dotazioni. È richiesto un deposito cauzionale di USD 150 all'arrivo. Dovrai pagarlo con la carta di credito. Dovresti ricevere il rimborso entro 14 giorni dal check-out. Il deposito ti sarà rimborsato per intero sulla carta di credito dopo una verifica dello stato dell'alloggio. Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply. The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply. One extra child or adult will be charged USD 150 extra per person per night when using existing beds. Up to two children from 0 to 5 years stay free of charge when using existing beds. Some remodeling work will be underway at the Bellavista restaurant. Work will be done on creating a terrace next to pool 1 for the greater comfort of clients. The work will be carried out from Monday to Saturday between 11:00 am. and 06:00 pm. until February 28th, 2025. Pool number 1 and jacuzzis will be out of service during the construction. A deposit may be required at the property.

Politica per bambini e letti supplementari: I bambini di qualsiasi età sono i benvenuti. I bambini fino a 5 anni compresi soggiornano gratuitamente se utilizzano un letto supplementare disponibile. I bambini fino a 5 anni compresi soggiornano gratuitamente se utilizzano un letto già presente. I bambini dai 6 ai 12 anni soggiornano al costo di 150 USD per persona a notte se utilizzano un letto già presente. Non hai aggiunto letti supplementari. Qualsiasi tipo di letto supplementare o culla per bambini è disponibile su richiesta e deve essere confermato dalla direzione. Gli eventuali supplementi non sono calcolati automaticamente nei costi totali e dovranno essere pagati separatamente durante il soggiorno.
Animali domestici: Non sono ammessi animali domestici.
Parcheggio: È possibile parcheggiare gratuitamente e privatamente in loco (non è necessaria la prenotazione).
Internet: Il WiFi è disponibile nelle camere dell'hotel ed è gratuito.
Gruppi: Quando si prenotano più di 5 stanze, possono essere applicate politiche diverse e supplementi aggiuntivi.

Recensioni degli ospiti

8.8801 recensioni

Javierus

9.0

Culbreathus

9.0

I would go back in a heartbeat. Great for a solo vacation

Piaciuto di piùEverything was great. Activities, food and staff were all wonderful

Da migliorareAll the steps lol. I am so American. I love an elevator but It was a great experience.

kplunk390619Columbia, Tennessee

4.0

NOT what I consider All Inclusive!!

Piaciuto di piùPros: We liked that it was located close to the La Isla shopping center... however be aware there is major construction and it took us 1.5 hr to get to the hotel from the airport! It should have been 20 minutes. It was a safe walk to shopping and was fun to explore. We like Stefanie and Mikah and the sweet host at the buffet restaurant (her name slips me)... they were all 3 helpful and friendly and the food at the Italian restaurant was delicious. The view from the room was beautiful. Cons: The restaurant "game" was ridiculous. There are so many rules and limitations on hours and stay minimums and clothes requirements it is almost like they force you to eat elsewhere. Our A/C only partially worked. This was our second room as the first one had a leak. The shower was so tiny that when I washed my hair both elbows were touching the walls and I am a small person! There were no snacks in the room. Almost EVERYTHING was an up-charge... even to play pool in the lobby you had to pay extra! At dinner, wine choices included ONE house white and ONE house red, anything else up charge... even for a Moscato or white Zin. The buffet food was mediocre at best. They put our kids in an entirely different tower than us. They are 2 adult sons, so they were fine but it was a hassle. Also, I booked a room with 2 queen beds for my adult sons and they put them in a room with ONE queen bed, so one of them had to sleep on a roll-away. The sargassam on the beach was terrible (which I realize is not the hotels fault and they attempted to scrape it each morning)... but just be aware. Most of the staff spoke no English at all, so solving any problems was near impossible. If your goal is a nice view and in the hotel zone and a few meals and to mainly leave the resort to go on excursions, it will be fine. If you are looking for an all inclusive, pampered, luxury vacation with fabulous food and drinks, you will NOT get it here.

Melinade

9.0

Immer wieder gern.

Piaciuto di piùDas Hotel sieht besser aus als auf der Website dargestellt. Der Personal ist sehr zuvorkommend, die Anlage äußerst gepflegt und es wurde auf jeden Wunsch eingegangen. Auch die Auswahl an Essen ist lecker und ausreichend abwechslungsreich. Wir hatten All-In gebucht und waren zufrieden. Der Strand ist sehr gepflegt und es gibt ausreichend Liegen - auch im Schatten am Strand.

Da migliorareNeben an ist derzeit eine Baustelle, da ein Hotel.gebaut wird. Es gab Mittags zwischenzeitlich Baulärm für ca. 1h. Dafür kann das Hotel nichts. Trotzdem war uns das vorher nicht bewusst. Der Vorteil dadurch war, dass der Strandabschnitt wirklich angenehm leer war, da keine weiteren Gäste in der Nähe waren. Wenn man im Hauptgebäude sein Zimmer hat, muss man sich darauf einstellen, dass es Abends laut durch die Aktivitäten an der Hotelbar werden kann. Wer einen leichten Schlaf hat, sollte Ohrstöpsel mitnehmen.

Galitus

6.0

We would not stay here again. I’m sure there are better options for the price we paid.

Piaciuto di piùThe location is good. The pool and beach are very nice. We stayed in a junior suite, which was large and had a nice balcony with a good view of the pool and a the beach.

Da migliorareThe lobby was not very clean and not impressive. The room was very simple. The bathroom vanity and sink were much lower than typical, and there was no full-length mirror and no hair conditioner in the shower. They only provided 2 bath towels, and we had to ask for additional towels three times before we got them. There was no dresser in the room, so we were unable to unpack our suitcases.

Kimberlyus

2.0

NOT what I consider all inclusive!!

Piaciuto di piùWe liked that it was located close to the La Isla shopping center. It was a safe walk and was fun to explore. We like Stefanie and Mikah and the sweet host at the buffet restaurant (her name slips me)... they were all 3 helpful and friendly and the food at the Italian restaurant was delicious. The view was beautiful.

Da migliorareThe restaurant "game" was ridiculous. There are so many rules and limitations on hours and stay minimums and clothes requirements it is almost like they force you to eat elsewhere. Our A/C only partially worked. This was our second room as the first one had a leak. The shower was so tiny that when I washed my hair both elbows were touching the walls and I am a small person! There were no snacks in the room. Almost EVERYTHING was an up-charge... even to play pool in the lobby you had to pay extra! At dinner, wine choices included ONE house white and ONE house red, anything else up charge... even for a Moscato or white Zin. The buffet food was mediocre at best. They put our kids in an entirely different tower than us. They are 2 adult sons, so they were fine but it was a hassle. Also, I booked a room with 2 queen beds for my adult sons and they put them in a room with ONE queen bed, so one of them had to sleep on a roll-away. The sargassam on the beach was terrible (which I realize is not the hotels fault and they attempted to scrape it each morning)... but just be aware. Most of the staff spoke no English at all, so solving any problems was near impossible. If your goal is a nice view and in the hotel zone and a few meals and to mainly leave the resort to go on excursions, it will be fine. If you are looking for an all inclusive, pampered, luxury vacation with fabulous food and drinks, you will NOT get it here.

Tatianebr

10.0

Piaciuto di piùAdorei a estrutura do hotel! Eu comprei a reserva do quarto Suite Júnior vista parcial ao mar e realmente a vista é espetacular! Faz muito valer a pena cada centavo do preço de hospedagem. Além disso, o hotel é pé na areia (MARAVILHOSO) e já tem algumas cadeiras com guarda-sol disponíveis para os hóspedes. Para quem AMA praia isso é maravilhoso! Eu não comprei minha hospedagem com opção "all inclusive" porque eu gosto muito de sair, conhecer os lugares, comer em diferentes restaurantes. Mas recomendo comprar porque realmente as bebidas são open bar e tem um coquetel logo na entrada do hotel com músicas ao vivo a depender da programação que o resort organiza.

Da migliorarePelo fato de eu não ter comprado minha reserva com opção "all inclusive", me senti menosprezada pelos funcionários do hotel. Como se eu fosse uma pessoa inferior. Ao contrário do restaurante Italiano que tem lá dentro do hotel, que te trata como se você fosse a realeza! Dos funcionários do hotel, encontrei apenas dois funcionários simpáticos e hospitaleiros que salvaram a avaliação do serviço do hotel. Um deles é brasileiro e é executivo de vendas (mas não lembro o nome), o outro lado é um garçom muito simpático que me ajudou com muitas informações enquanto eu tentava me localizar nos serviços que o hotel oferecia, ele se chama Abraham Scott e é muito simpático, gentil, educado. Diferente da maioria ali que não tem muita paciência e educação (não sei se era o fato de não ser hóspede all inclusive). O hotel te dá uma pulseira com as cores de cada opção de acomodação e dá eles saberem as segregação facilmente. Ah, e tome cuidado quando for comprar os passeios com desconto pela agência do hotel, porque os 2 passeios que eu fiz, não foram me buscar no hotel, eu tive que ir num ponto de encontro (enquanto outros hóspedes tiveram a recepção do guia turístico desde a porta do hotel).

jdoe2026Stuttgart, Baden-Württemberg

10.0

I will definately recommend this hotel

Piaciuto di piùIn July, I traveled with my spouse to Cancun and was not sure, which hotel to choose. After reviewing some portals, we decided for NYX. It offered all-inclusive package, various restaurants and much more. We were surprised about the variety of food and also alcoholic drinks, however we used the bar only in the evenings. We had not expected such a generous selections of free beverages and also free parking. Our roomview (Junior suite) was breathtaking. The service staff was more than courteous and polite. We do recommend this hotel.

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Hotel NYX Cancun

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kplunk390619Columbia, Tennessee

4.0

NOT what I consider All Inclusive!!