The Beekman, A Thompson Hotel, by Hyatt

Name: The Beekman, A Thompson Hotel, by Hyatt
Address: 123 Nassau Street, New York, US
Rating: 9.2

9.2

123 Nassau Street · New York, US

Check-in 15:00–00:00Check-out 12:00Il parcheggio privato è disponibile in una posizione vicina (non è necessaria la prenotazione) e ha un costo di 80 USD al giorno.

La struttura

Alloggi di Lusso
Deliziatevi nelle camere e suite su misura presso il The Beekman, dotate di letti personalizzati, bagni in marmo e arredamenti eleganti per un soggiorno sontuoso.

Meraviglia Architettonica
Rimanete incantati dall'imponente atrio su 9 piani con soffitto in vetro piramidale e balconi, adornato da opere d'arte affascinanti in tutta la struttura.

Eccellenza Gastronomica
Godetevi le squisite opzioni culinarie presso tre rinomati ristoranti, tra cui Temple Court e The Bar Room dello chef Tom Colicchio, e Le Gratin dello chef Daniel Boulud.

Vivete lusso e raffinatezza al The Beekman, un hotel Thompson. Prenotate ora per un soggiorno indimenticabile nel cuore di New York City.

Le foto

Servizi

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed

Da sapere

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Siete pregati di comunicare in anticipo a The Beekman, A Thompson Hotel, by Hyatt l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. In risposta al Coronavirus (COVID-19) questa struttura ha adottato misure extra di sicurezza e igiene. In caso di prenotazione prepagata e non rimborsabile, al check-in dovrete presentare la carta di credito utilizzata per prenotare. A deposit may be required at the property.

Politica per bambini e letti supplementari: I bambini di tutte le età sono i benvenuti. I bambini fino a 3 anni compresi soggiornano gratuitamente quando utilizzano un lettino disponibile. I bambini fino a 17 anni compresi soggiornano gratuitamente quando utilizzano un letto esistente. Non hai aggiunto letti supplementari. Qualsiasi tipo di letto supplementare o culla per bambini è disponibile su richiesta e deve essere confermato dalla direzione. I supplementi non sono calcolati automaticamente nei costi totali e dovranno essere pagati separatamente durante il soggiorno.
Animali domestici: Gli animali domestici sono ammessi. Potrebbero essere applicati costi aggiuntivi.
Parcheggio: Il parcheggio privato è disponibile in una posizione vicina (non è necessaria la prenotazione) e ha un costo di 80 USD al giorno.
Internet: Il WiFi è disponibile in tutte le aree ed è gratuito.
Gruppi: Nel caso di prenotazioni superiori a 4 camere, potranno essere applicate politiche diverse e supplementi aggiuntivi.

Recensioni degli ospiti

9.2655 recensioni

gabrielleo638

10.0

Will come back

Piaciuto di piùCame for brunch on a Saturday morning. Delightful experience. Jazz band was captivating. The avocado toast was tasty and their homemade lemonade yo die for

620rhettm

2.0

Average (and below average in some respects) stay

Piaciuto di piùAlongside a terrible experience with the apparent on duty manager on a Sunday evening (Anna), inability to get things delivered quickly when requested (and considering my firm uses this hotel often, a request to charge me for a late check out to 1pm - other local hotels don’t do this), dark rooms and overall poor quality of service, I would recommend looking elsewhere for accommodation in downtown New York. My only positive was that the food service was fine at the breakfast; the bar also serve nice cocktails.

willcO5728ZC

4.0

Beautiful hotel, but the service left us unlikely to return

Piaciuto di piùThe Beekman is an undeniably beautiful hotel. The atrium is stunning, our room was attractive, comfortable, and very well maintained, and the housekeeping colleague we met on the ninth floor during evening turndown service could not have been kinder. She made sure we were comfortable and had everything we needed, and she was one of the highlights of our one-night stay. Unfortunately, several service interactions brought the overall experience down to three stars. Check-in itself was perfectly pleasant, and the front desk agent was polite and helpful. After checking in, my partner and I stopped at the concierge desk to ask about dining options at the hotel. We were interested in the Jazz Brunch, and the concierge’s first question was, “Are you FHRs?” When I did not understand the abbreviation, he clarified that he meant Fine Hotels + Resorts, the American Express program through which we had booked. He then immediately informed us that our credits could not be used for the Jazz Brunch. That information was useful, but the way “FHR” was used felt less like a booking category and more like a dismissive label. I was still interested in the brunch and asked about the typical cost per person, but he said he had no idea. I also asked about the hotel’s other restaurants because three guests would be joining us later that evening. I wanted to know which venue was more casual and what the general dress expectations were so I could advise them. His response was essentially, “Wear whatever you want.” On paper, he technically addressed most of the questions. What is difficult to capture is the smug, dismissive, and condescending manner in which the answers were delivered. He did not appear rushed, but his tone, pacing, facial expressions, and general demeanor left us feeling as though our questions were beneath him and an annoyance. I walked away without making any reservations and decided I would handle our plans myself. Before I even commented on the interaction, my partner independently said, “Wow, that guy was so condescending.” That confirmed that it was not simply my interpretation. We later had lunch in the bar area. We ordered two drinks, a starter dip, and two entrees. The starter never arrived, and we did not see our server again until we were about halfway through our meals, at which point we asked that it be removed from the bill. The food was fine, but after those experiences we decided not to risk bringing our guests back to the hotel for dinner and met them elsewhere instead. The following morning, our welcome letter stated very specifically that our breakfast allowance could only be used in The Bar Room. We went to the atrium area, but the signage we saw said Temple Court, so I walked to the concierge desk and politely asked a different concierge to direct me to The Bar Room. He looked at me with what came across as an amused, smug expression, paused for several seconds, and then said, “You just walked through it to get here.” I tried to laugh it off and explained that the signs I had seen said Temple Court. He responded sharply that Temple Court was the dining area attached to The Bar Room. Once again, as soon as we stepped away, my partner remarked on how condescending the interaction had been. It was especially disappointing to encounter essentially the same attitude from two different concierge employees on two consecutive days. Breakfast itself was fine, and the bacon was especially good. Our server was pleasant, although it was difficult to get anyone’s attention when we needed cream, sugar, or condiments, and those items took roughly five to ten minutes to arrive after we requested them. The building and guest room are genuinely beautiful, and several employees were very kind. However, the concierge interactions were among the most uncomfortable service experiences I have had in recent memory. Asking ordinary questions about a hotel’s restaurants should not leave guests feeling embarrassed, belittled, or as though they are wasting someone’s time. I loved the aesthetics of The Beekman, but based on the service we experienced, I do not expect that we would return.

Wittiertw

6.0

jacobbQ4841ZO

10.0

Fantastic historic and boutique hotel, modernized beautifully and made amazing with a universally incredible staff.

Piaciuto di piùFantastic boutique hotel, situatied in a historic but very well maintained and updated building. You get all the charm and character, but things like the elevator, the water pressure, and internet actually work really well. What makes this not a good note but a GREAT hotel is the incredible staff, from check in to housekeeping to doormen. If you stay in NYC often you know that proactive, hospitable, and friendly staff are not always the norm--here, they are the standard everywhere, no matter where you go or look, and it makes a striking difference.

TerryK16New York City, New York

10.0

Classic New York City hotel with great service and modern convenience

Piaciuto di piùThis is a wonderful traditional New York City hotel with timeless charm and period ambiance. It beautifully combines old-world elegance with modern comforts. The staff are cheerful, professional, and always eager to help. Located in the heart of the Financial District, the hotel offers convenient access to public transportation, making it easy to explore the rest of the city. I would be delighted to return on my next visit to New York City.

divgicNew York City, New York

10.0

oasis in the jungle

Piaciuto di piùPerfect location for subway accessibility to all parts of the city (& PATH). Beautiful building, beautifully restored, excellent rooms; excellent service; outstanding restaurants. Hard to find fault - even the cost appears kinda worth it.

jacquelinehO3438XJ

10.0

Wonderful experience!!

Piaciuto di piùThe Beekman is a beautiful hotel with an amazing staff. All our needs were met and beyond. This hotel employs lovely people who stand out for their kindness, caring, and overall helpfulness. Highly recommend!!

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willcO5728ZC

4.0

Beautiful hotel, but the service left us unlikely to return