Rkwok68Phoenix, Arizona
10.0Excellent Executive Stay with Direct Station Access and Outstanding Dining
Piaciuto di piùBooked two nights through Chase The Edit and had a great experience from start to finish. We arrived from Haneda in about 25 minutes by Uber, and the hotel’s location is excellent, with covered pedestrian access directly to Shinagawa Station. Check-in at 3:00 p.m. was quick and seamless. Our upgraded corner king room was ready on arrival. Like many hotels in Japan, the room wasn’t huge, and it felt a bit tight with four suitcases, but it was modern, well-designed, and comfortable. The bed was excellent, the bathroom was spacious with a tub/shower combination, and the bedside lighting controls were a thoughtful touch. The fitness center is on the small side—it appears to be converted from a couple of guest rooms—but it has enough equipment for a solid workout, including treadmills, bikes, cable machines, and free weights. Breakfast, dining, and the executive lounge are all conveniently located on the 26th floor. The food was consistently good, and the staff throughout the hotel were friendly and efficient. One of the best perks of booking through Chase The Edit was the $100 (¥16,400) property credit. Since the hotel doesn’t have a spa, we used it at the on-site Chinese restaurant, China Shadow. The dim sum set was excellent, and the service from Kabotera was truly exceptional—attentive, professional, and one of the highlights of our stay. Overall, The Strings InterContinental is a polished, well-run hotel with a fantastic location, comfortable rooms, and excellent service. I’d happily stay here again and would recommend it to both business and leisure travelers.