Baglioni Hotel Regina - The Leading Hotels of the World

Name: Baglioni Hotel Regina - The Leading Hotels of the World
Address: Via Vittorio Veneto 72, Rome, IT
Rating: 9.1

9.1

Via Vittorio Veneto 72 · Rome, IT

Check-in 14:00–00:00Check-out 12:00Private parking is possible at a location nearby (reservation is needed) and costs EUR 65 per day.

About this property

Luxury Stay in the Heart of Rome

Elegant Art Deco Style Rooms: Step into a world of luxury with rooms adorned with stylish furniture, Murano glass chandeliers, and Italian marble bathrooms.

Exquisite Dining Experience: Indulge in a culinary journey at the Brunello Lounge & Restaurant, where classic Italian flavors blend seamlessly with contemporary designs, offering a taste of traditional Mediterranean cuisine.

Wellness Oasis: Relax and rejuvenate at the free gym and wellness center, boasting a sauna, hammam, hot tub, and available massages for the ultimate pampering experience.

Experience the epitome of luxury and convenience at Baglioni Hotel Regina. Book now and make your stay in Rome unforgettable.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator

Good to know

Please note that massages are available for an extra fee. Pets weighing up to maximum 33 lbs (15 kg)are permitted on the premises and for a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking half board, note that drinks are not included. A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Children up to and including 16 years old stay for free when using an available extra bed. People 17 years old and over stay for € 110 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets: Pets are allowed on request. Charges may be applicable.
Parking: Private parking is possible at a location nearby (reservation is needed) and costs EUR 65 per day.
Internet: WiFi is available in the hotel rooms and is free of charge.
Groups: When booking more than 7 rooms, different policies and additional supplements may apply.

Guest reviews

9.1845 reviews

Paoloit

2.0

Elizabethus

10.0

Great service, congratulations!

Liked mostGreat service, excellent location

Could improveThere was only one elevator to use.

Claudiacl

10.0

Entretwnido

Liked mostNos sentimos muy cómodos y gratamente sorprendidos por la calidad de las instalaciones, la privilegiada ubicación del hotel y el magnífico desayuno,

Could improveMejorar el aire acondicionado

Osmarco

10.0

BadriSaratoga, California

10.0

High quality experience within walking distance of major attractions.

Liked mostWe spent 4 days in Rome in the sweltering heat and the Baglioni was a welcome airconditioned respite to the weather. Its centrally located and walking distance to a number of attractions including the Trevi fountain, Villa Borghese and the Spanish Steps and easy bus/taxi service to other parts of Rome. The rooms are European size but highly functional with high quality finishes throughout. The spa is small but highly functional with steam room/jacuzzi and sauna. Veronica from the spa team also was excellent. The breakfast spread was very good. I recommend you go for the breakfast included option when booking. We used the concierge extensively and they gave us a lot of good recommendations including concerts and a private tour. The only one we didn't use was the taxi service. The prepaid service from the hotel was more than adequate.

148cheesem

2.0

Extremely Disappointing Experience at a So-Called 5-Star Hotel – Baglioni Hotel Regina Rome

Liked mostWe should have reviewed the bad comments before booking. We booked Baglioni Hotel Regina through Amex Fine Hotels + Resorts after our flight schedule changed and we needed to extend our stay in Rome for one more night. We specifically chose a luxury property because we wanted a comfortable and relaxing place to rest before our flight back to New York. Unfortunately, this hotel was a huge disappointment and fell far below the standards expected from a 5-star property. We have stayed at many luxury hotels around the world, including Park Hyatt, Marriott luxury properties, W Hotels, and Palazzo Manfredi in Rome. Compared with those experiences, Baglioni Hotel Regina does not come close to a true 5-star level. Personally, I would rate it no higher than a 3-star hotel. The room itself was extremely outdated. The shower temperature constantly fluctuated between hot and cold every few seconds, making it impossible to enjoy a normal shower. Since we were only staying one night, we decided to tolerate it and move on. The most disappointing experience, however, was our dinner at the hotel restaurant. After a long day of traveling and sightseeing, we decided to dine in around 10 PM. We asked the restaurant staff if it was still possible to have dinner and whether they were closing soon. They welcomed us and assured us it was not too late. We ordered two drinks and three main courses. Unfortunately, the restaurant environment was far from what we expected from a luxury hotel. The carpet and velvet chairs appeared worn and outdated, and there were numerous flies and mosquitoes around the dining area. One fly landed directly on my plate after I had already started eating, and another flew into my drink. When I informed the waiter, there was no apology or concern. They simply removed the glass and replaced it with another one. I had to ask, “What about my drink?” Only then did they replace the beer bottle as well. The lack of basic courtesy and customer care was shocking. The service continued to disappoint. They served our pizza first, and while we were still eating it, they brought the pasta. Without asking or checking with us, the waiter simply removed the pizza plate and took it back to the kitchen while we were still eating. This is unacceptable in any restaurant, especially one inside a luxury hotel. The final issue was the bill. We noticed that the Chardonnay we ordered was listed as €17, while the wine menu showed it should have been €13. When I politely asked about the difference, the waiter responded by throwing the wine list onto the table and saying, “Check, it’s the price.” When I pointed out the exact wine I ordered, he raised his voice and said something like “It’s grape.” Another older waiter eventually came over and said they would refund €2 due to a misunderstanding. The €2 was never the point. The issue was that I expected to be charged correctly and treated respectfully as a guest. The experience ended on an equally disappointing note. The next morning when we checked out, we had two carry-on suitcases and two backpacks. As we exited the hotel and waited for our Uber, there were at least five hotel staff members standing nearby. Not one of them offered assistance with our luggage or even acknowledged us. For a hotel charging 5-star prices, the service was far below expectations. The outdated rooms, poor restaurant experience, lack of attention to hygiene, and indifferent staff behavior made this one of the most disappointing luxury hotel stays we have ever had. If you are looking for a true luxury experience in Rome, there are many better options available. Unfortunately, Baglioni Hotel Regina does not deliver the level of service, comfort, or hospitality that a 5-star hotel should provide.

594janaylLos Angeles, California

10.0

Exceptional Service in Every Way

Liked mostOur experience was wonderful. We were originally staying at another hotel that just wasn’t up to par, so we felt incredibly fortunate to be able to book rooms at the Baglioni Hotel Regina. From the moment we pulled up, we knew we had made the right choice. As soon as we walked in, the beautiful fragrance and elegant ambiance made us feel welcome. The hotel was impeccably clean, and every space felt elegant and well cared for. Our room was spacious, comfortable, and beautifully appointed. Even the water pressure in the bathroom was amazing—something that definitely doesn’t go unnoticed after traveling! The location was perfect, making it easy to explore Rome while still enjoying a peaceful and quiet stay. Despite being in such a prime area, the hotel was wonderfully quiet, allowing for a great night’s sleep. Considering we booked last minute during one of the busiest travel seasons, we were also pleasantly surprised by the value—it exceeded our expectations. The service was exceptional from start to finish. Every member of the staff was warm, attentive, and genuinely helpful, making our stay even more enjoyable. The food was absolutely delicious, and every meal exceeded our expectations. We would absolutely stay here again and highly recommend the Baglioni Hotel Regina to anyone visiting Rome. It truly turned our trip around and made our stay in Rome unforgettable.

Wanderer188142

10.0

Great place to stay in Rome!

Liked mostAAA booked this hotel for my family and we couldn’t have been more pleased with this hotel! The location was in a quieter neighborhood but close enough to a Metro station and other restaurants/attractions (Spanish Steps and Trevi Fountain) within easy walking distance. The service was superb from the front desk to housekeeping to the restaurant for the great buffet breakfast! Great place to stay in Rome!

Read the reviews on Google Maps →

Guest reviews

Baglioni Hotel Regina - The Leading Hotels of the World

Book now →

148cheesem

2.0

Extremely Disappointing Experience at a So-Called 5-Star Hotel – Baglioni Hotel Regina Rome