Frequently asked questions

How Edenfinder works

We compare dozens of booking sites in real time for the most sought after hotels on Earth, and take you to the lowest price. Here, plainly, is everything people ask us before they trust us.

Does using Edenfinder cost anything?

No, never. Searching and comparing are completely free and require no account. The price you see is exactly what you will pay: we add no markup.

If it is free, how do you make money?

When you book through us, the property or booking platform pays us a small commission. It is paid by whoever sells the room, not by you. We only earn if you book, so our interest is simple: to find you the lowest possible price.

Who exactly do I book with?

With the partner you choose. We compare prices and take you to the right official site for that property, whether a large platform or the hotel itself. Payment and booking details always stay there, under that site’s protection. We always make it clear where you are about to book.

Is it safe to enter my details?

Yes. We never take the payment in your place and never see your card details: you enter them directly on the partner site, over an encrypted connection with buyer protection. Before confirming, always check that the address bar shows the site you expect, with the padlock of a secure connection.

Is the price I see really the final one?

Our aim is to show you the real all in total for the stay, not a bait price that swells at checkout. Watch two charges some sites add only at the end: the local city tax and the resort fee. When we compare platforms, we show you where the total is genuinely lower.

What are the "Edenfinder Deals"?

They are properties, among the best by guest rating, where our rate beats the market. When a hotel carries this tag, our offer is the cheapest in the comparison: we do not show you lower options because there are none.

Can I cancel a booking?

It depends on the rate you choose. Next to every price you see whether it is refundable or non refundable: the refundable one costs a little more but lets you cancel, usually up to a few days before arrival. Cancellation is handled by the partner you booked with, under the terms you read before confirming.

Is my personal data safe?

Edenfinder requires no account and collects no personal profile data. We only process the searches you run, to query the rate engines, and we do not resell your data to advertisers. Full details are in our Privacy policy.

What if the price changes between search and booking?

Hotel and flight rates are live and can move slightly between one check and the next: that is the nature of real time. That is why, if you book ahead, we almost always suggest a refundable rate: you lock in today’s price and stay free to rebook if you find it lower.

Which languages and currencies does it support?

Edenfinder is available in Italian, English, Spanish and German, with prices shown in euros, dollars, pounds or Swiss francs as you prefer. Language and currency can be changed at the top of any page.