Palm Heights

Name: Palm Heights
Address: 747 West Bay Road, George Town, KY
Rating: 10

10.0

747 West Bay Road · George Town, KY

Check-in 16:00–00:00Check-out 12:00Free private parking is possible on site (reservation is not needed).

About this property

Luxurious Beachfront Accommodation
Palm Heights in George Town offers a 5-star experience with free bikes, a sparkling outdoor pool, and a well-equipped fitness centre. Guests can unwind in the hot tub or dance the night away at the hotel's nightclub.

Gourmet Dining and Diverse Cuisine
Indulge in a delicious breakfast with various options at the property's restaurant, which serves Caribbean, Pizza, and Seafood dishes. Special dietary requests are catered to with vegetarian, dairy-free, and vegan choices available.

Exciting Activities and Multilingual Service
Enjoy a game of table tennis or explore the area through popular activities like hiking and snorkelling. The 24-hour front desk staff, fluent in English, Spanish, French, and Italian, ensure a seamless stay.

Experience luxury and relaxation at Palm Heights - Book your stay now!

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People 3 years old and over stay for US$25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets: Pets are allowed. No extra charges.
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.

Guest reviews

10.0260 reviews

Kristiannz

10.0

W1282ZIjohns

10.0

This is it

Liked mostThere’s no other place to try in Grand Cayman. Food, beach, people

BayAreaHappytravelerUnited States

4.0

2nd Time Was Not The Charm

Liked mostMy husband and I had such a magical experience at this resort last year that we decided to return for a second time. Our sophomore experience was unfortunately negative in a number of ways, so much so that I’m not sure we’ll return. Here were the faults: Didn’t acknowledge our anniversary in any way and had sent prior communication that this was a trip for an anniversary. There was a group of obnoxious influencers who acted like they owned the place during the week we were there. The special little touches from the first trip were gone: hand massage in the lounge upon check-in, someone offering us champagne upon check-in, someone telling us that our room was ready, a lovely selection of summer reads in the lounge, someone showing us to our room. The octopus at Tillie’s was over cooked. The dress code at Bar Bambi was not communicated prior to arrival and my husband didn’t pack the right attire. The bed was horribly uncomfortable and the sheets are like sand paper. The complimentary spa party said that body scrubs were included but all that it consisted of was body scrub that you could apply yourself. The gym closes at 7pm which didn’t work out for our schedule. The bugs were very aggressive this year. No free swag this year. Positive Aspects: The quality of food served at the beach is top tier. We loved the Piri Piri shrimp bowl and the Cob Salad. The complimentary happy hour was still great! The spa treatments were still amazing! The turn down staff and daily room cleaning staff really go above and beyond. This is a boutique resort that prides itself on personalized experience but since we aren’t influencers we felt invisible at times.

luisgY1612ZP

10.0

Palm Heights is Magical

Liked mostWe just wrapped up a magical Fourth of July stay at Palm Heights Grand Cayman with our family, and it was truly exceptional from start to finish. The property delivers luxury in the best possible way: elegant, relaxed, thoughtful, and never overdone. The service was outstanding, with every detail handled perfectly and every interaction feeling warm, personal, and effortless. Our room was massive, beautifully designed, and incredibly comfortable for a family stay. The dining was incredible throughout the trip, with each meal feeling special. The fitness center is easily the best I have experienced in the Caribbean, and the spa was absolutely magical—a true highlight of the stay. Palm Heights is one of those rare places where every detail feels intentional. It was the perfect setting for a memorable family holiday, and we cannot wait to return.

Rachelgb

10.0

Gorgeous suites, stellar staff and outstanding food and drinks. Don't think twice just book it.

Liked mostGorgeous property. Food was excellent at all of the restaurants and cafes. We had heard great things about Tillies (which was justified) but we also loved the Coconut Club, Paradise Pizza and Dolores. What really makes this place though is the staff, nothing was too much trouble for anyone but real standouts were Luce on reception and Hassan at the CC who after just a week felt more like friends. The quiet lounges (with the amazing Tillies cookies) were a lovely place to cool down and chill out. We'll definitely be back!

Could improveNothing

G7768IFcassandraf

10.0

Garden Spa-Sherifa was amazing 🤩

Liked mostSherifa at the Garden Club Spa was absolutely amazing! She was so nice and kind! It was the best experience we have ever had at a spa.

S3092UVkena

10.0

Exceptional Staff

Liked mostMy family has recently returned from a stay at Palm Heights for our fifth visit at that property. The hotel is beautiful, clean and has fantastic amenities. However the key to Palm Heights being such an amazing place to stay is the staff. Every time we have been there, the Palm Heights team has been friendly and incredibly helpful. On this trip we were celebrating a family member’s accomplishment. The desk group worked with me extensively before our trip to arrange meal reservations, spa treatments and a surprise to be in our room upon arrival. Throughout our stay we worked with Luz, who was incredibly helpful and professional in making our trip everything that it could be. Additionally, we have come to know some of the team that works so hard on the beach delivering the luxury of eating sushi from our beach chairs. Victor, Shary and Hassan took great care of the family and allowed for a truly relaxing vacation. We highly recommend Tilly’s, especially on the Burgers and Bubbles night. The food is great and there is nothing better watching the sun set in Cayman while having dinner. The restaurant also has a humidor so we had the opportunity to have cigars on the beach after dinner. Our waiter, Francesco, was a fantastic guide through our meals. My wife and daughter took one day to spend at the spa and loved the experience. My wife would recommend the masseuse Santochi, who provided one of the best massages she has ever had. You will love the property, the amenities and the beach but it is the staff that keeps us returning. We highly recommend this property.

Barry135343Brooklyn, New York

10.0

Amazing hotel and great vacation!

Liked mostCame here with my wife and had an amazing stay. Everyone was so friendly and really took the time to make sure our experience was top notch. Food was great , beach was great. Room was great. Hotel is gorgeous and very cozy. Not overcrowded just like we like it. Highly recommend

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Guest reviews

Palm Heights

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