Sofitel Barú Cartagena

Name: Sofitel Barú Cartagena
Address: KM 7 Sector, Porto Nao, Cartagena, Bolívar, 130017, Cartagena, CO
Rating: 0

0.0

KM 7 Sector, Porto Nao, Cartagena, Bolívar, 130017 · Cartagena, CO

Check-in 15:00–anytimeCheck-out 12:00

Sobre el alojamiento

Características y Servicios Destacados

Spa de Lujo y Playa Privada: Permítase disfrutar de masajes relajantes, tratamientos corporales y faciales en el spa de servicio completo, seguido de un refrescante chapuzón en una de las 5 piscinas al aire libre o de un paseo por la playa privada.
Placeres Gastronómicos: Deléitese con excepcionales experiencias culinarias en el Restaurante Calablanca y elija entre una variedad de bares y salones para disfrutar de sus cócteles y bebidas favoritas. No se pierda las ofertas diarias de desayuno buffet.
Comodidad y Conveniencia: Disfrute de Wi-Fi gratuito, servicios de conserjería y opciones de cuidado de niños. Además, el hotel ofrece un centro de negocios disponible las 24 horas, servicios de lavandería en seco y estacionamiento con valet parking gratuito para una estancia libre de estrés.

Sumérjase en el lujo y la relajación en Sofitel Baru Calablanca. Reserve ahora para experimentar la máxima escapada frente a la playa con servicios de primera categoría.

Las fotos

Servicios

Elevator
ATM/banking
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
On private beach
Full-service spa
Smoke-free property
Pool umbrellas
Tours/ticket assistance
24-hour business center
Snack bar/deli
Turkish bath/Hammam
Playground on site

A tener en cuenta

* Es posible que el alojamiento solicite determinados documentos a las personas que viajan con menores. Puede que los padres que viajen a Colombia con hijos menores de 18 años deban presentar el certificado de nacimiento del menor y su documento de identidad (o pasaporte en el caso de personas extranjeras) a la llegada. En el caso de los parientes o tutores legales que viajen a Colombia con un menor, es posible que deban presentar una autorización de viaje compulsada firmada por los dos progenitores y una fotocopia de los documentos de identidad de ambos. Si el menor viaja acompañado solo por uno de los progenitores, puede que este deba presentar una autorización de viaje compulsada firmada por el progenitor ausente. Se recomienda a las personas que vayan a viajar con menores que se pongan en contacto con un consulado de Colombia antes del viaje para recibir más información. * Piscina disponible de 07:00 a 20:00. * Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva. * Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva. * Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva. * Es posible pagar todas las transacciones sin dinero en efectivo. * Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal. A deposit may be required at the property.

Mascotas: Solo se permiten perros y gatos. No se permiten animales de servicio. Las mascotas no pueden ser dejadas solas. Peso máximo por mascota (por mascota) es de 26 libras. Se permiten mascotas. Peso máximo por mascota (por mascota) en kg es 12. Número máximo de mascotas por habitación: 1
Certificaciones de Sostenibilidad: Llave Verde (Fundación para la Educación Ambiental) La propiedad sigue las pautas de sanitización de la marca o agencia reguladora ALLSAFE (Hoteles Accor).
Registro de entrada y salida: El check-out sin contacto está disponible. El registro de entrada sin contacto está disponible.
Covid: La propiedad no ofrece pruebas de COVID-19 en el lugar.
General: Las transacciones sin efectivo están disponibles. Anfitrión/gerente profesional de la propiedad

Opiniones de los huéspedes

0.0174 opiniones

amitv2018New York City, New York

8.0

First time - we’ll be back

Lo más valoradoWe enjoyed our stay. The staff was friendly. The babysitter from kids club, Everliss was amazing with our youngest daughter. Our girls enjoyed the kids club Some negatives but I’ll temper my expectations in future… One of our rooms was not ready until 5pm. It took several (3-4) requests to get a fold away bed for our daughter, resulting in a late bedtime. Our biggest issues were the spa and scheduled activities. The spa had poor communication and English. Several attempts via email and phone to confirm our treatments - and a very loud dance or gym class could be heard from treatment room during massage. Poor sound insulation and very disturbing The schedule seemed like a suggestion. We confirmed certain events and activities with staff that never took place, leaving our kids disappointed. This pertained to Cookie decorating and carnival parade which were both on their Christmas brochure and we confirmed with staff ahead of time Poor communication amongst the staff which I feel is a management issue. We got 3 different answers on time a restaurant closed on Christmas Eve from 3 different people and all 3 ended up being incorrect (the food truck, 5, 6, and 10pm but ended up being 7) In end, we understand things come up, I would come back with lower expectations and assume the above would reoccur as we still enjoyed our stay and the property.

marcs430Paris, Ile-de-France

10.0

Exceptional …

Lo más valoradoI was totally blasted by this hotel. I’m not I’m not going to write about the amenities cause they are exceptional and of another world. I mainly want to stress that every member of the staff that I met was simply extremely friendly and also helpful. This started at the reception with Juan, with the people at the various restaurants and pool, the customer relation representative Lila who simply came to introduce herself and helped me with something. At the magnificent rooftop bar “La Pérgola” I was met and attended to by three smiling and friendly waitresses Hilda, Camila and Veronica. There, the two barmen in charge Jesiel and Juan were exceptional. I was served amazing cocktails and they also made me taste some cocktail bases asking me about my opinion on them (how strong, tastes, sweetness). They like their job and want to bring it to the next level. So in addition to an exceptional location and design, the Sofitel Barú strongly relies on its staff and it’s the way it should be I think. Before visiting the hotel, I was surprised to read how many guests reviews enhanced the staff but after being here, I clearly understand where these reviews came from.

angelajcruzMiami, Florida

10.0

Beautiful property, warm service, exceptional food

Lo más valoradoI stayed at this property while attending a conference and had a very positive experience. The resort is beautiful, peaceful and thoughtfully designed (environmentally conscious). The staff were consistently warm, friendly and attentive. As a foodie, I have to say that it’s clear that there is a strong culinary leadership. Brwakfast selection was exceptional mixing local food and international foods. I tried all the restaurants, room service and even the conference catering was surprisingly exquisite. Although I was there for a conference, the property felt perfect for couple. They have playgrounds for kids but not sure that there are activities attractive for teenagers, it’s a place to relax and would not categorize it as ideal for families. The resort is on an island about 1.5-hour drive from the Cartagena airport but there are boat transfers. I took a speed boat with a group (about 25 mins) which I highly recommend, it was faster and a great way to see the coastline. Just make sure you understand the group vs individual pricing as that seems to be a bit confusing and lacked flexibility. Overall, a wonderful stay with excellent hospitality and food.

AVS4Clarksburg, Montgomery County, Maryland

10.0

First time here, but won’t be the last!!🩷

Lo más valoradoVisited with a friend to celebrate her birthday here for a few days after staying in Cartagena mainland for four days. Beautiful property, extraordinary service and amenities, and the food was amazing. The spa experience was EXCELLENT! Raquel was my therapist and she was absolutely wonderful. I had the Mud Wrap and the “So Delicate” facial treatments. Will definitely be back with my husband so he can experience this tranquil retreat.

Freedom798891

10.0

Amazing hotel and spa!

Lo más valoradoI had an amazing experience at the spa with Laura. I had a facial and detox wrap. Both were excellent. She was very kind and thorough in my treatments. I left feeling relaxed and my skin was radiant. Highly recommend the spa and Laura!!

djet17Sarasota, Florida

8.0

Stunning place but a bit of a grift

Lo más valoradoThere is no doubt that the resort is stunning. There are 7 immaculate bars & pools. We are world beach goers and loved this stretch of beach on Baru. I believe every room has an ocean view (we had an ocean front balcony and got the basic room). The food was all delicious, but as expected the drinks over priced. Here are the cons (big ones I think you should know). First, getting here is no joke and I did not realize this on booking. We ended up booking boat transfers from Cartagena (do not rent a car!!!!). The boats were both gorgeous but it cost us almost $350 round trip for 2 adults. We also booked a private boat ride to the Rosario islands. They are beautiful and it was worth it, but we way over paid. We are boaters at home and understand the costs, and we know we way over paid, however we were also glad we didn’t miss the islands (note: you go snorkeling & they take you to a restaurant of your choice for lunch). Now here’s what left us unwilling to come back: I prepaid our room rate and the private boat. On check out our bill was for our food/drinks and transport. Each food & drink bill has gratuity added on. We tipped our boat tour guides in cash. The hotel added an optional gratuity to the total of our bill - all of which was tipped as we went. This gets split amongst the staff. If I didn’t notice that, it would’ve added a lot of money to our bill! Basically tipping on already tipped services. It made me leave there with a sour end to a wonderful few days. My advice is to pay as you go around the resort to avoid any confusion on check out.

306clives

10.0

Amazing stay at the Sofitel Baru

Lo más valoradoWe are a family of 4 adults and this was our first time at the Sofitel Baru. We took the boat from Cartagena and spent 3 nights there. This is a beautiful high end resort on the beach which is secluded, offers all the amenities needed and never feels crowded. On arrival, we were upgraded to a penthouse suite which was a nice surprise. Standout experiences were the breakfast buffet, the amazing massages, the beautiful swimming pools and Humo, the Peruvian/Asian fusion restaurant. A special call out to Lila and Danilo for their attentive customer service. Would definitely recommend this hotel for a super relaxing experience.

r0bledesmaSunnyside, Queens, New York

10.0

60th birthday celebration

Lo más valoradoMy wife and I stayed here for my 60th birthday celebration. The rooms were clean with a friendly staff. Most are bilingual who are fluent in English, if that is a concern. We do recommend the rooftop bar, if you can't get a reservation to one of their restaurants. During our stay, the Japanese restaurant was fully booked and didn't accept walk ins but the Italian restaurant did accept walk ins (without reservations). The beach was so relaxing and the water was a perfect temperature to hang out in for a long time. If you get tired of the beach, they had plenty of pools to use one of which had a nice water fall. A couple of people that made our stay there special was Leidy, a Sommelier and Dany, a Bartender. For my birthday, they prepared special Banana Rum drink for me to have there & a little bottle to take some home. They also wrote a little birthday note on a card with the banana rum recipe so we can make the drink at home. I would recommend the hotel.

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Opiniones de los huéspedes

Sofitel Barú Cartagena

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