The Capitol Kempinski Hotel Singapore

Name: The Capitol Kempinski Hotel Singapore
Address: 15 Stamford Road, Singapore, SG
Rating: 9.4

9.4

15 Stamford Road · Singapore, SG

Check-in 15:00–00:00Check-out 12:00El estacionamiento público gratuito está disponible en el lugar (no es necesaria una reserva).

Sobre el alojamiento

Alojamientos de Lujo en el Corazón de Singapur

Ubicación Privilegiada: Ubicado en el distrito cívico de Singapur, el Hotel The Capitol Kempinski ofrece fácil acceso a importantes atracciones como el centro comercial Raffles City y la estación de metro City Hall.

Servicios de Primera Clase: Desde la piscina al aire libre con agua salada hasta el centro de fitness, los huéspedes pueden relajarse y rejuvenecer durante su estancia. El desayuno tipo buffet es un comienzo perfecto para el día.

Conveniencia a Tu Alcance: Con acceso directo al Teatro Capitol y servicios como cambio de divisas y asistencia de conserjería, tu comodidad y necesidades están bien atendidas en el Hotel The Capitol Kempinski Singapur.

¡Reserva ahora para una estancia inolvidable en el corazón de Singapur!
No pierdas ningún detalle, son importantes.

Las fotos

Servicios

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator

A tener en cuenta

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Informa a The Capitol Kempinski Hotel Singapore con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Advance reservations are required for Breakfast, Saltwater Relaxation Pool and Fitness Centre. The payable total price may be increased by 1% due to the GST increase in 2024. A deposit may be required at the property.

Política de niños y camas adicionales: Se permite la estancia de niños de todas las edades. Los niños de hasta 2 años se alojan gratis si utilizan una cuna disponible. Las personas de 6 años en adelante pagan S$ 59.95 por persona, por noche, si utilizan una cama adicional disponible. Cualquier tipo de cama adicional o cuna para niños debe solicitarse y requiere la confirmación de la administración. Los suplementos no se calculan automáticamente en el costo total y deberán ser abonarados por separado durante su estancia.
Mascotas: No se admiten mascotas.
Estacionamiento: El estacionamiento público gratuito está disponible en el lugar (no es necesaria una reserva).
Internet: El WiFi está disponible en las habitaciones del hotel y es gratuito.
Grupos: Al reservar más de 5 habitaciones, pueden aplicarse políticas diferentes y suplementos adicionales.

Opiniones de los huéspedes

9.41,961 opiniones

NatC33Melbourne, Victoria

10.0

Old world luxury feel and good location

Lo más valoradoOnly stayed 1 night but this hotel Exceeded our expectations with great service, luxury room and delicious breakfast. The check in was smooth and welcoming, the room was very comfortable. Location is good. We had a few drinks in the bar which was really good. Boutique feeling hotel with old world luxury. It is on the higher price, but felt it was justified. Pool is small but that wasn’t important for our stay. Would stay again

Nataliaru

9.0

Cindygb

8.0

Zhenhk

6.0

888siddharths

4.0

Poor stay, dirty rooms and bad service

Lo más valoradoI booked the Kempinski Singapore for my wife's birthday, drawn in by great experiences at other properties under the brand. Unfortunately, this stay fell well short of expectations. Trouble started before we even arrived. I'd called a month ahead to arrange early check-in under my GHA Titanium membership, which was confirmed at the time. A follow-up call closer to the trip walked that back, with staff claiming it was "subject to availability" and that this was mentioned in my confirmation email — it wasn't. On that same call, I asked to be connected to the concierge for dinner reservations and was told they'd call back shortly. That callback never came — not until five hours later, and only after I'd sent an email expressing my frustration. By then I'd made all the reservations myself. To their credit, Front Desk Manager Jocelyn stepped in, apologized sincerely, and personally assured me she'd take care of the rest of our stay. Check-in itself went smoothly, and she followed up in person to apologize again. But the service issues continued. The room's drawers were dirty inside — not a dealbreaker on its own, but a sign of things to come. A simple request for extra towels took 40 minutes. Room service arrived incomplete. The low point came when we returned at 2 AM with friends to find our room hadn't been turned down, despite my explicit request at 7 PM genuinely embarrassing in front of guests. I raised this with the Assistant GM, who was apologetic and offered a free dinner or airport transfer as compensation. I declined both and mentioned I'd be following up with GHA directly, at which point she offered a 20% discount as a goodwill gesture. I accepted just to move on, though frankly I don't think we should have been charged in full for a stay like this. The final straw was trying to cast a movie to the TV via Chromecast for a quiet night in it didn't work, front desk staff couldn't fix it either, and we only learned the next day that the hotel's server had been down the entire time. For $600–700 a night, this level of service simply doesn't hold up. Beautiful property, but the execution on guest experience needs serious work.

Mayankau

8.0

Mildredsg

10.0

Very comfortable stay

Lo más valoradoRoom is very comfortable

Por mejorarNil

Suleymantr

7.0

Lo más valoradoGenerally good, location is central.

Por mejorarInternet was very weak.

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Opiniones de los huéspedes

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The Capitol Kempinski Hotel Singapore

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888siddharths

4.0

Poor stay, dirty rooms and bad service