Andaz Prague, By Hyatt

Name: Andaz Prague, By Hyatt
Address: Senovazne Namesti 976/31, Prague, CZ
Rating: 9.4

9.4

Senovazne Namesti 976/31 · Prague, CZ

Check-in 15:00Check-out 12:00

About this property

Luxurious Accommodation in the Heart of Prague

Avant-Garde Dining Experience: Indulge in Czech bistronomy with a Japanese Izakaya twist at ZEM restaurant, followed by signature cocktails at MEZ bar.

Relaxing Wellness Retreat: Unwind at Klara Rott spa with a variety of beauty treatments, sauna, steam room, and a fully-equipped gym.

Convenient Amenities: Enjoy free Wi-Fi, secure parking, valet services, and an EV charger for a hassle-free stay.

Experience the epitome of luxury and convenience at Andaz Prague. Book your stay now!

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Pets allowed

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Guest reviews

9.41,028 reviews

Penelope Aboitesus

10.0

Muy buena opcion en la ciudad.

Liked mostLa ubicacion esta muy bien!

Could improveNada que commentar

Ramilb

9.0

Oleksandrua

1.0

Liked mostThe quality of the hotel is excellent, as always.

Could improveExtremely disappointing experience with the reception and check-in process. I stayed at this Hyatt just one week ago and checked in using my valid Czech residence permit card without any problem. This week, I returned to the same hotel with the same valid document, only to be told that it was suddenly not sufficient and that a passport was required. For a hotel operating under the Hyatt name, this level of inconsistency is unacceptable. Guests should not have to guess which documents will be accepted depending on the receptionist on duty. If the hotel has a specific check-in policy, it should be clear, communicated in advance, and most importantly, applied consistently. Instead of feeling welcomed as a returning guest, I was put in an unnecessarily uncomfortable situation at reception. I expected professionalism and consistent standards from Hyatt. Unfortunately, this experience was far below those expectations and seriously affected my impression of the hotel.

Łukaszpl

8.0

Liked mostZnakomita lokalizacja - wszędzie blisko, przystanek tramwajowy pod hotelem, obszerny parking pod hotelem. Ładne pokoje, wygodne łóżka. Budynek robi wrażenie, wnętrza estetyczne.

Could improvePrzy wejściu czasem parkingowi byli dostępni, a czasem nie. Musiałem sam wyciągać walizki z samochodu, co generalnie nie powinno mieć miejsca w tego rodzaju hotelu. Strefa spa bardzo mała, uboga, składa się w zasadzie z dwóch niewielkich saun (suchej, mokrej) i małej strefy wypoczynkowej (chyba na 4 czy 5 osób). Wszystko zlokalizowane w piwnicy (a aż prosiłoby się, żeby taka strefa była na najwyższych piętrach, z widokiem na miasto). Nie ma basenu. Do picia sama woda, nie ma np. wody aromatyzowanej czy ziołowych herbat, co jest raczej standardem w tego rodzaju przybytkach. Sprzątanie pokoi w dość dziwnych, późnych godzinach - mój pokoj był sprzątany np o godzinie 16, więc kiedy wróciłem z miasta musiałem poczekać, żeby wejść do pokoju.

Kristinanl

10.0

Great hotel in the heart of Prague

Liked mostFantastic hotel! Decor, ambiance and the furnishings are all very nice

Wielnl

10.0

Fahadsa

10.0

Sultanae

8.0

I had enjoyable stay.

Liked mostGood location

Could improveBreakfast was not to my expectations.

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Guest reviews

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Andaz Prague, By Hyatt

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