Baccarat Hotel and Residences New York

Name: Baccarat Hotel and Residences New York
Address: 28 West 53rd Street, New York, US
Rating: 9.4

9.4

28 West 53rd Street · New York, US

Check-in 16:00–00:00Check-out 12:00Public parking is possible at a location nearby (reservation is not needed) and costs USD 95 per day.

About this property

Luxurious Baccarat Crystals in Every Room

Indulge in the opulence of Baccarat crystals adorning every room at the Baccarat Hotel and Residences in New York. Immerse yourself in the exquisite architecture and design details while enjoying top-notch amenities.

Elegant Rooms with Parisian Décor

Experience the epitome of luxury in rooms furnished with contemporary Parisian décor, featuring modern amenities like a flat-screen TV, plush sofa, and a spacious desk. Pamper yourself in the private bathrooms equipped with premium toiletries and a cozy bathrobe.

Exceptional Services and Amenities

Benefit from a personal host with every reservation at the 24-hour front desk. Unwind at the indoor pool, fitness centre, or the spa and wellness centre. Let the concierge assist you in exploring nearby attractions like the Museum of Modern Art and Radio City Music Hall.

Book now to elevate your stay at the Baccarat Hotel and Residences in New York!

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed

Good to know

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match. Please note, if guests are booking on behalf of someone else, they must contact the hotel direct to arrange for third-party billing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for US$100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets: Pets are allowed. Charges may be applicable.
Parking: Public parking is possible at a location nearby (reservation is not needed) and costs USD 95 per day.
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 5 rooms, different policies and additional supplements may apply.

Guest reviews

9.4437 reviews

A5203XLpatriciaw

10.0

Five-star comfort 💙

Liked mostI had a fantastic stay here. The room was spacious and spotless, the view was lovely, and the staff made sure everything went smoothly. A great hotel for anyone looking for comfort and quality.

lennyk958

8.0

Beautiful

Liked mostBaccarat is a beautiful hotel. The rooms, Grand Salon, and spa are all amazing, and everything was very nice. The only downside was the transportation we arranged through Baccarat. The driver was wearing AirPods and did not respond to our questions—perhaps he did not hear us. Baccarat is a beautiful hotel. The rooms, Grand Salon, and spa are all amazing, and everything was very nice. The only downside was the transportation we arranged through Baccarat. The driver was wearing AirPods and did not respond to our questions—perhaps he did not hear us. I had read complaints about transportation problems in other reviews before, and it seems nothing has changed. I

marialiciaj2026

2.0

Breakfast at baccarat hotel

Liked mostI am very disappointed with the experience we had at Baccarat Hotel. I made this breakfast reservation three weeks in advance because I expected the level of service and professionalism that a hotel of this reputation should provide. However, when we arrived, the hostess rather abruptly informed us that the only table available was a couch. It was clearly not an appropriate place to enjoy breakfast, especially for a family. When I mentioned that we had a reservation, she explained that hotel guests are given priority. I completely understand prioritizing hotel guests, but if that is the policy, then reservations from outside guests should not be accepted. It would be much more honest to operate on a first-come, first-served basis rather than allowing people to make reservations that are not actually honored. We were visiting with my parents and my children, and we had walked from our hotel believing our reservation guaranteed us a proper table. By the time we arrived, it was already 10:00 a.m., everyone was hungry, and we had no practical choice but to accept the couch seating. It made the entire breakfast uncomfortable. The food was very good, and our server was excellent. Unfortunately, the poor handling of our reservation overshadowed what could have been a wonderful experience. For a hotel with Baccarat’s reputation, this level of organization and customer service was very disappointing. I have attached a screenshot of the reservation confirmation and the restaurant policies that were sent to me before my visit. They clearly outline the grace period, dining time limits, group policies, and dress code. However, nowhere do they mention that confirmed reservations are subject to hotel guest priority. Had this policy been disclosed in advance, I would have made different plans. My disappointment is not that hotel guests are prioritized—it’s that this important policy was never communicated despite my confirmed reservation.

U9049BIeleanorwLondon, England

10.0

The it spot in NYC

Liked mostthe most gorgeous hotel, and incredible location. Thoroughly enjoyed it!

Nabeelahsa

10.0

An extraordinarily elegant and beautiful stay with impeccable service and a world-class spa I will absolutely be returni

Liked mostThe property is exceptionally elegant, beautiful, and immaculately clean. The staff provided incredibly warm, friendly service throughout our stay, especially in the boutique where I purchased two amazing Baccarat perfumes. The spa is absolutely spectacular—the La Mer products and treatments were a true highlight. Additionally, the location is perfect, being so close to 5th and 6th Avenues, which made exploring the city incredibly convenient and enjoyable

Could improveNothing at all everything about my stay was absolutely flawless

Dianeus

10.0

My husband's birthday as part of opera, dinner, overnight and adventure in the City.

Liked mostEverything. This is a luxury hotel up to world standards. Public spaces, rooms, the exquisite Baccarat shop and foodservice areas are lovely.

Could improveBreakfast could've been way better...both menu and food quality...for a place like this!

Monicaus

10.0

Lara Mariabr

8.0

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Guest reviews

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Baccarat Hotel and Residences New York

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marialiciaj2026

2.0

Breakfast at baccarat hotel