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Could improveSerious Security Failure – Stranger Entered My Bedroom While I Slept, Followed by Appalling Complaint Handling I am writing this review to warn prospective guests about an extremely serious security incident I experienced at Buddha-Bar Hotel Prague on 20 October 2026, and what I consider to be the hotel’s deeply unacceptable handling of the matter afterwards. An intoxicated stranger, who I understand was not even a registered guest of the hotel, gained access to my bedroom from outside the hotel while I was asleep. I woke to find this man inside my room, behaving aggressively and demanding to know why I was in what he appeared to believe was his bedroom. The situation escalated into a physical confrontation, and I had to forcibly remove him. I distinctly remember closing and locking my bedroom door. This individual had absolutely no permission to enter. Following the incident, receptionist Stephen informed me that the man had specifically provided my room number, room 44, at reception. I was also informed that CCTV footage showed him proceeding upstairs, turning left and heading towards my bedroom. This raises an extremely serious question: how was an individual who was reportedly not staying at the hotel able to reach my bedroom, apparently knowing exactly where he was going? The hotel’s initial response was to offer me a complimentary breakfast. Yes, a free breakfast, following an incident in which an unknown man entered my bedroom while I was asleep and a physical confrontation occurred. I found this response astonishingly inadequate given the seriousness of what had happened. It was only after I challenged the hotel’s handling of the situation that I obtained a refund for my stay. I also reported the incident to Czech Police by telephone on the morning of 20 October 2026. General Manager Veronika Slavíková subsequently apologised and assured me that a thorough investigation would take place.