lokmantr
1.0Although I made the reservation and entered my credit card details, the payment had not been taken, and I was unaware of
Could improveAlthough I made the reservation and entered my credit card details, the payment had not been taken, and I was unaware of this. When I arrived at the hotel, I was told that the room had not been paid for. When I tried to pay by card, I discovered that my card was blocked for international transactions. I called my bank’s customer service and was told that it would be enabled the following morning. I did not have enough cash with me to cover the cost of the stay, so I was unable to check in. Despite the late hour, I was left outside and had to find another hotel. The hotel offered no assistance whatsoever.