Equinox Hotel New York

Name: Equinox Hotel New York
Address: 33 Hudson Yards, New York, US
Rating: 9.4

9.4

33 Hudson Yards · New York, US

Check-in 15:00–00:00Check-out 12:00Private parking is possible on site (reservation is not possible) and costs USD 105 per day.

About this property

Luxurious Accommodations
Equinox Hotels offers rooms with total soundproofing, blackout blinds, and cutting-edge integrated technology for personalized comfort. Experience a stay where relaxation meets innovation.

Prime Location
Situated in Hudson Yards, the heart of New York's vibrant new neighborhood, our hotel is surrounded by a myriad of shopping, dining, and cultural experiences. With Times Square just a stone's throw away, the city's excitement is at your doorstep.

Convenient Accessibility
Our central location provides easy access to all major airports, ensuring a seamless travel experience. Let us be your oasis in the bustling city of New York. Book your stay at Equinox Hotels now for an unparalleled blend of luxury and convenience.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed

Good to know

The Equinox Club and all associated amenities, including outdoor swimming pool, are reserved for guests aged 18 and older. Rollaway beds are complimentary for guest ages twelve and under. Rollaway beds will be a surcharge of $95 for guests ages thirteen and older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$95 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets: Pets are allowed. Charges may be applicable.
Parking: Private parking is possible on site (reservation is not possible) and costs USD 105 per day.
Internet: WiFi is available in all areas and is free of charge.

Guest reviews

9.4431 reviews

16daliav

10.0

Great location, staff, and amenities

Liked mostI am loving my stay here! The location is fantastic, the staff members are so kind, and the amenities are extraordinary. I highly recommend getting a massage. I got a signature 60-minute massage with Sheena and she was delightful.

UwinyoNew Haven, Connecticut

6.0

Beautiful Hotel, Amazing Amenities, but the Pool Service Needs Attention

Liked mostI stayed at your hotel last weekend, and overall I had an incredible experience. This is honestly one of the best hotels I have ever stayed at. Everything about the hotel felt luxurious. The service was excellent, the room was beautiful and extremely high-end, the view was stunning, and I loved the gym, spa, restaurants, and every other part of the property. It truly was an amazing stay. However, I would like to share one disappointing experience with the pool service because I believe it deserves the management team’s attention. I was relaxing on a pool daybed when a staff member informed me that I could only use it for two hours because there was a long waiting list. Although I was surprised, I respected the policy and left when my time was up. I then asked to be added back to the waiting list for another daybed. I waited from around 11:00 a.m. until 4:00 p.m.—about five hours—before I finally received a text message saying that a daybed was available. I had gone to the gym and saw the message shortly afterward, but when I returned, another staff member told me I was 12 minutes late and that my reservation had been given away. He said I would have to join the waiting list again. I tried to explain the situation and politely asked if there was any flexibility, but he showed no understanding, simply repeated that my spot was gone, and walked away. I found this interaction very rude and completely unexpected at a luxury hotel. I understand that the pool is open to both hotel guests and members of the public, and I respect that. However, I strongly believe there should be a dedicated area or a certain number of daybeds reserved for hotel guests. Guests paying around $2,000 per night expect a premium experience, especially when it comes to enjoying the hotel’s amenities. Many people choose a luxury resort because they want to spend the day relaxing by the pool. Unfortunately, I felt like I was treated no differently than someone who wasn’t staying at the hotel. During my stay, I also overheard several other hotel guests expressing the same frustration. I hope the management team takes this feedback seriously. My stay was wonderful in every other way, but the pool management and the way I was treated by that staff member did not reflect the high standards of the rest of the hotel. I truly hope you will consider reserving more pool seating for hotel guests in the future. It would make a significant difference and better match the luxury experience that guests are paying for. Overall, I still loved my stay and would like to return, but I hope this issue will be addressed so future guests can enjoy the same exceptional experience throughout every part of the hotel.

JamieL133Shanghai

2.0

Tried

Liked mostThe assistant manager was lovely and the room was very clean However the other leadership did not focus on sleep or well being or try and help It felt like there was something weird happening related to health and comfort - not sure whether it was intended

367rhettj

10.0

Wonderful Stay

Liked mosthad a lovely stay at this hotel. The room was spotless, comfortable, and beautifully designed. The staff were welcoming, friendly, and always happy to help with anything I needed.

O520OBhannahs

10.0

Will be back!

Liked mostWe loved this hotel and amenities. The staff was beyond wonderful! Spa services were great and Victoria and Gui at the concierge were amazing! Can’t wait to come back.

Sampsonus

9.0

lizmI1665BYCalifornia

10.0

Incredible Experience - one of the best ever!!! Hope to stay again.

Liked mostWe had an incredible experience with the Equinox. I've been to MANY hotels for travel across a couple decades of my career and this will stand out as one of the best ever (if not the best). And I'm a tough critic! Naomi, Sharilyn, Richard, Jesus, the ENTIRE bell staff, - every single person I encountered was accommodating to our needs. We had plenty of non standard requests but with clear communication before and during, they were all incredibly enthusiastic. I would absolutely LOVE to stay there again and hope to in the future.

Pazil

9.0

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Guest reviews

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Equinox Hotel New York

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UwinyoNew Haven, Connecticut

6.0

Beautiful Hotel, Amazing Amenities, but the Pool Service Needs Attention