Fiesta Americana Condesa Cancun - All Inclusive

Name: Fiesta Americana Condesa Cancun - All Inclusive
Address: Boulevard Kukulcan Km 16.5 Zona Hotelera, Cancún, MX
Rating: 9.2

9.2

Boulevard Kukulcan Km 16.5 Zona Hotelera · Cancún, MX

Check-in 15:00–00:00Check-out 12:00Free public parking is possible on site (reservation is not needed).

About this property

Luxurious Beachfront Property
Located in Cancun's hotel zone, this property offers enjoyable facilities and luxurious spa services with great views of Nichupte Lagoon.

Diverse Dining Options
From Argentinian dishes to Mexican flavors, this hotel offers a variety of dining experiences to satisfy every palate. Whether you prefer Italian classics, sushi, or a relaxing cup of coffee at the Deli & Gift Shop, there is something for everyone.

Relaxation and Wellness
Indulge in massage and beauty treatments at Miiluma Spa, stay active at the modern gym, or find your inner peace with yoga classes. With a family-friendly atmosphere and amenities like the outdoor pool and beach access, Fiesta Americana Condesa Cancun is the perfect destination for a rejuvenating getaway.

Book your stay now and experience the ultimate blend of luxury and comfort!

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms

Good to know

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the property offers guest access with a guide dog. Please note that this property does not accept student or Spring Breaker groups. • Preventive maintenance on both our iconic palapa and the escalators will take place starting June 15, 2026, for a period of approximately three months. • Elevator service will remain unaffected. • These temporary adjustments may slightly impact our guests' first impression upon arrival. However, we are confident that the exceptional service, hospitality, and comprehensive vacation experience you expect from Fiesta Americana Condesa Cancún will remain unchanged. • We sincerely appreciate your understanding, support, and cooperation during this period of improvement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. Children from 5 years old to 12 years old stay for US$100 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets: Pets are not allowed.
Parking: Free public parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.

Guest reviews

9.22,448 reviews

Evanus

8.0

My Fiesta Americana Condesa All-Inclusive experience was marked by excellent service and great food.

Liked mostI loved the willing service of those serving food and beverage onsite. And no one was very pushy about selling other services either.

Could improveMy room floor got a bit moist when I turned turned the AC down just a bit.

Brittanyus

10.0

Davidau

9.0

Overall great stay and a nice relaxing place.

Liked mostWe got married at this hotel years ago so really enjoy coming back. The food options are always excellent. Cevicheria was great. Would be nice to have Tuna tostadas on the menu or another fish ceviche option for anyone with shell fish allergies. But the food was really good. Pools are all excellent and the service is always great too. Many of the staff have been there for many years so its clearly a good culture and vibe.

Could improveYou need to reserve a lounge chair near the pools very early or otherwise miss out on a good spot. The smoking area is near the lobby bar so the sea breeze takes the smoke into the lobby bar sometimes. Not a big deal but for the non-smokers it would be more comfortable if that didnt happen.

brizk

6.0

It could be much better

Liked mostStayed from July 6–11 with my wife and 6‑year‑old son. The check‑in experience was terrible. The lobby is under remodeling with no A/C, no ventilation, long disorganized lines, and the hotel never mentioned this during booking. Even after waiting until the 3 PM check‑in time, we didn’t get our room until almost 4 PM. The A/C in the lobby and corridors throughout the hotel is also very insufficient. The beach had excessive seaweed every day. They clean it in the morning, but it’s not enough — the seaweed quickly piles up again, making the beach hard to enjoy and causing a bad odor. The room was clean and comfortable, and most staff were friendly. Breakfast and lunch at the buffet were good, and the pizza and ceviche were great. Dinner was disappointing — the Brazilian restaurant had low‑quality food and very few options. The Kids Club was excellent and the highlight of our stay. The staff were organized, attentive, and sent constant updates. Drinks at the pool bars were just okay, and service was noticeably slower unless you tipped extra. We enjoyed parts of the resort, but due to the check‑in chaos, lack of transparency, seaweed issues, weak A/C, and inconsistent service, we wouldn’t return.

Oresteus

8.0

Good

Liked mostThe staff in the property was amazing!!! Very kind and helpfully.

Could improveWhen I arrived to hotel the main entrance was in repair its structure. When I saw this, I thought did a terrible decision, but then when I up to lobby floor was different.

Josémx

8.0

buena

Liked mostalberca y restaurantes

Could improveq no cumplieron con algunas de las amenidades que prometieron, los mayordomos no te daban acompañamiento, en la habitacion no rellenaron los productos de ducha, no cambiaban los cartuchos usados de la cafetera

elizabethlC4985CR

8.0

Until next time

Liked mostI was so excited to come back “home” after 2 years, this was my third stay since the first two times were incredible. I always compared other hotels no matter where i went to Condesa and now after what seems like an unexpected management change things have changed a bit. First off when we arrived the main attraction of this hotel is the huge palapa in the lobby, it has deteriorated and is being fixed. After checking in we realized our “oceanfront” room is no longer considered that, this room used to be oceanview but is now being called oceanfront which is very disappointing. I noticed alot of areas say Live Acqua and club members only I guess they are part of the constant hassle to become a member. Honestly the only ones who keep this place alive are the employees(that I noticed many have left)but Im sure they continue to give the best of themselves even though they adapt to the changes. The bar by the pool that had fresh juices is now a shop, thai restaurant is now a brazilian type cuisine, ice cream and crepes are a sushi spot, the spa no longer offers the cold plunge in its circuit which i truly enjoyed. I believe if something is not broke why fix it, but I also understand some changes are needed in order to keep up with demand or just to be versatile. At the end of the day what matters is our experience and what keeps us coming back here in that case avoid changes that will affect returning guests and have our experience decline. Aside from all this, what really broke my heart was my cochinita only being available on Sundays, so the Mexican restaurant isnt open daily and its no longer on the menu. I actually got lucky and found it at the buffet breakfast midweek which made me elated. Even the Cevicheria that used to be my favorite the menu was changed and it tastes different :-( Honestly the highlight of our trip was Ramiro at the buffet who I remember from each visit and goes out of his way to accommodate us always. Yhoana at Robertos Taqueria was also outstanding and Brenda at the spa made my stress melt away with the best massage ever. I didnt get to see Eladio but wishing him all the best always as well. Being able to see the sea turtles at the beach was also an incredible moment, just wish there was more security and guidelines enforced for unruly guests who have no common sense or respect towards wildlife. Entertainment also lacked since I remember on my past trips there were fire shows, acrobatics and other shows to keep guests entertained. All that said, this place holds a piece of my heart and hope to return one day to improvements and the joy it offers!

Richardus

10.0

We had a great time, we will definitely return next summer.

Liked mostThe View of the beach from our king size bed outside while we were getting sun, having drinks, snacks and my wife’s foot massage.

Could improveWifi was not working.

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Guest reviews

Fiesta Americana Condesa Cancun - All Inclusive

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elizabethlC4985CR

8.0

Until next time