H15 Palace, a Luxury Collection Hotel, Krakow

Name: H15 Palace, a Luxury Collection Hotel, Krakow
Address: ul. Sw. Jana 15, Kraków, 31-017, Kraków, PL
Rating: 9.6

9.6

ul. Sw. Jana 15, Kraków, 31-017 · Kraków, PL

About this property

Escape to a sanctuary of luxury at Hotel H15 Luxury Palace - Destigo Hotels, perfectly nestled in the heart of Kraków.

Spa Indulgence
Pamper yourself with a visit to our exceptional spa, featuring a selection of rejuvenating massages, body treatments, and facials, ensuring serenity and relaxation during your stay.

Recreational Amenities
Take advantage of our comprehensive recreational facilities, including a heated indoor pool, invigorating sauna, and a modern fitness center designed to keep you energized.

Gourmet Dining
Savor delightful culinary experiences at our on-site restaurant or unwind at the bar/lounge with a crafted cocktail. Don't miss our made-to-order breakfast served daily, adding a delicious start to your day.

Immerse yourself in unparalleled comfort and luxury. Book your stay today at Hotel H15 Luxury Palace for an unforgettable experience!

Photos

Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk

Good to know

<ul> <li>Pool access available from 7:00 AM to 10:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. </li> </ul>

Children and extra beds: No rollaway/extra beds available
Pets: Service animals are exempt from fees/restrictions Pet max weight (per pet) in kg is 10 Pets cannot be left unattended Pets allowed Pet max weight (per pet) in lb is 22 Service animals are allowed
Guest type: Essential workers only - NO
General: Professional property host/manager

Guest reviews

9.6125 reviews

Maria

10.0

Liked mostThis hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again!

Staci

10.0

Liked mostProperty is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!

Steven

10.0

Perfect!

Liked mostBeautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow

Michal

10.0

Liked mostVery nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great.

John

10.0

Liked mostGreat hotel in a great location. Employees went out of their way to be accomodating.

jameson

10.0

Liked mostAbsolutely amazing property. Their pool and spa services are incredible. Friendly and welcoming staff. Walking distance to everything. Everything was just perfect. You can tell they put a lot of effort into making sure every detail is high end. Would definitely stay again!

Richard

10.0

Simply wonderful

Liked mostI can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!

Miroslaw

10.0

Liked mostBeautiful hotel, just minutes from the Main Square, Sukiennice and Mariacki church . The customer service was top-notch. The staff went above and beyond to help us. We will definitely return to this hotel.

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Guest reviews

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H15 Palace, a Luxury Collection Hotel, Krakow

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