Krystal Urban Cancun & Beach Club

Name: Krystal Urban Cancun & Beach Club
Address: Avenida Sayil SM4A, Lote 7, Cancún, MX
Rating: 8.2

8.2

Avenida Sayil SM4A, Lote 7 · Cancún, MX

Check-in 15:00Check-out 12:00

About this property

Convenient Location in Downtown Cancun

Located in the vibrant Malecon area, Krystal Urban Cancun & Beach Club offers a prime location surrounded by top restaurants and businesses.

Refreshing Outdoor Pool and Modern Guestrooms

Guests can relax and unwind in the refreshing outdoor pool or enjoy the modern amenities in the stylish guestrooms, including free wireless internet and a spacious work desk.

Spectacular City Views and Future Spa & Gym Services

Experience breathtaking views of the city and lush gardens from the hotel. Stay tuned for the upcoming spa and gym services to enhance your stay even further.

Book your stay at Krystal Urban Cancun & Beach Club now for a memorable and convenient experience in Cancun!

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Garden

Good to know

The property has the Stay Safe & Clean Sanitary CertificationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Guest reviews

8.22,800 reviews

Mildred Lco

10.0

Liked mostFancy, clean, location, service, big room, the view.

Could improveAll was good.

FELOMARcr

10.0

Daniela Barriosus

10.0

Honest Review of my Stay.

Liked mostI really enjoyed my stay at Krystal Urban Cancun & Beach Club. The room was spacious, cozy, and exceptionally clean. Housekeeping did a great job every day, changing the bed linens and towels and keeping everything spotless. The location was perfect, right in the center and close to everything. Hotels, shopping centers, and the beach club were just a few minutes away, and it was also very convenient that many excursions departed directly from the hotel. The staff was incredibly friendly and professional. The facilities were also very nice, especially the large and clean swimming pool. Overall, I had a wonderful stay and I hope to come back soon!

Could improveHonestly, I didn't experience any problems during my stay. Everything went smoothly, and I was very satisfied with my experience.

Ivonnemx

9.0

buena

Liked mosttodo bien

Could improvela atención de las chicas de atención no es la mejor; además el tiempo de espera para registrarse es demasiado largo, se nos hace esperar mucho tiempo. otro comentario es que quise comprar un licuado en el área de alimentos (starbucks) y no se me pudo atender porque la señora que los prepara se acababa de retirar y si quería debia esperar. Entonces me retiré porque traía un poco de prisa

Omarmx

10.0

Liked mostMe encanto que por hacer la reserva por booking me dieron un trato de cliente preferente, me dieron upgrade de piso PH, la atención personalizada y el detalle en l habitación de bienvenida, las bebidas de cortesía y el.acceso al club de playa

Could improveQue yo no tenia mas tiempo disponible para quedarme mas dias.

Jessyepe

8.0

Denismx

6.0

Cómodo y practico

Liked mostNos gusto la ubicación e instalaciones de la recamara , las camas comodas.

Could improveNo me gusto que no me dejaron usar el club de playa el dia que llegue por el horario ni tampoco el dia que hice el check out , me parece incongruente que tengan ese servicio y lo limiten de esa manera. Desacomodo todo mi plan y si al momento de hacer la reserva tuvieran ese aviso , otra cosa sería , pero no es asi.

ana isabeles

7.0

Could improveIt's located far away from beach. Although they offer a pass to their beach club but it is not as convenient as being located by the beach.

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Guest reviews

Edenfinder on this hotel

No. 15 of 24 in our Cancún ranking, by real guest score.

Krystal Urban Cancun & Beach Club

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