NIZUC Resort & Spa

Name: NIZUC Resort & Spa
Address: Boulevard Kukulcan Km 21 Punta Nizuc, Cancún, MX
Rating: 9.1

9.1

Boulevard Kukulcan Km 21 Punta Nizuc · Cancún, MX

Check-in 15:00Check-out 12:00

About this property

Luxurious Accommodation with Stunning Views

Unparalleled Dining Experience

Indulge in a culinary journey at our six restaurants offering a fusion of modern Mexican, Peruvian, Asian, and Mediterranean cuisines. Let your taste buds travel the world without leaving the comfort of the resort.

Relaxation and Wellness

Unwind in our spa with a variety of massages and treatments, including the unique Nizuc Thermal Experience. Rejuvenate your body and soul as you embark on a guided hydrotherapy circuit designed to awaken your senses.

For a truly unforgettable stay in Cancun, book your getaway at Nizuc Resort & Spa.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace

Good to know

Please note that during the check-in, the same Credit Card used to guarantee the booking needs to be presented, otherwise another payment method will be requested. Rates that include breakfast are applicable for 2 adults or 1 adult and 1 child per room. Additional breakfasts may be included on the property subject to a surcharge. For Mexican guests: A valid official identification must be presented at the time of check-in to verify Mexican nationality. Additionally, all guests, including minors, must present their CURP at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Guest reviews

9.1508 reviews

Davidfr

10.0

Merveilleux

Liked mostThe team was perfect and the hotel also

Antoniomx

10.0

Schenkelch

9.0

galoob555il

10.0

Wonderful hotel

Liked mostEverything

Could improveThere were some technical issues with the room that took a while to fix. Other than that, everything was wonderful.

Andreait

10.0

Danielgb

10.0

Annelizefr

8.0

Liked mostWe loved the property and quality of food. But breakfast is expensive. The hotel itself is beautiful.

Could improveThe huge building construction and noise was really bad. Could hear and see it from all the pools and beach. Wish we knew it before.

Marinagb

8.0

Family stay at Nizuc

Liked mostBeautiful modern architecture including impressive entrance (wonderful smell!), huge rooms (we stayed on 4th floor of Chechen/no.8 building), efficient buggy service, fantastically equipped gym, great quality food (breakfast and adult only restaurant on the beach our favourites), housekeeping excellent, friendly staff, really well maintained grounds.

Could improve1) Huge building site right next to the two pools - loud noise throughout the day. Will probably be months before they finish as multistorey hotel being built. Would have been a deal breaker had we known before booking. No acknowledgement from hotel though, could at least offer a free drink to guests at the pool as an apology for the inconvenience? 2) This is not the property to go to if you want to enjoy the beach. Side closest to the main building - entrance almost swamp like, unpleasant. That is why hotel shows photos of SUPs and canoes (free to use) because one cannot swim there at all. Side where adult pool is better but kids not allowed there and noise from building site is awful. 3) Appreciate that this is a premium property but prices for soft drinks are silly, USD 15 for large bottle of water, same for a coconut. We would have stayed in the resort more, including for dinner if we didn't feel like we were fleeced for money at every opportunity. Easy to get an Uber (choose local taxis which are cheap) and ride into town to eat at some fantastic restaurants: Porfirio's and Harry's Stekhouse were our favourites. Suggestions: For hotel in this price category would have expected pools to be cooled as really unpleasant late afternoon and in absense of sea alternative. Disappointing to see plastic bottles served in hotel. Real opportunity to be more eco aware. Hotel sits next to mangrove ecological park - why not organise hotel trips with a resident biologist to try to locate local wildlife?

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Guest reviews

NIZUC Resort & Spa

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Marinagb

8.0

Family stay at Nizuc