Pan Pacific London

Name: Pan Pacific London
Address: 80 Houndsditch, London, GB
Rating: 9.6

9.6

80 Houndsditch · London, GB

Check-in 15:00–00:00Check-out 12:00Public parking is possible at a location nearby (reservation is not possible) and costs GBP 85 per day.

About this property

Luxurious Accommodation
Experience the epitome of luxury at Pan Pacific London with spacious rooms featuring floor-to-ceiling windows, marble bathrooms, and high-end amenities like Dyson hairdryers and Nespresso coffee makers.

Wellness Retreat
Indulge in complimentary access to the wellbeing floor, boasting an indoor infinity pool, interactive gym, sauna, steam rooms, and rejuvenating treatment rooms for the ultimate relaxation and rejuvenation experience.

Culinary Delights
Savor a culinary journey at six distinctive restaurants and bars, each offering a unique gastronomic experience inspired by the diversity and elegance of Singapore, all while enjoying the convenience of 24-hour room service.

Book your stay at Pan Pacific London now to immerse yourself in unparalleled luxury, wellness, and gastronomy in the heart of London's Square Mile.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed

Good to know

A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 13 years old and over stay for £60 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets: Pets are allowed. Charges may be applicable.
Parking: Public parking is possible at a location nearby (reservation is not possible) and costs GBP 85 per day.
Internet: WiFi is available in all areas and is free of charge.

Guest reviews

9.63,063 reviews

Leegb

10.0

Stevengb

10.0

Great hotel, facilities and staff, highly recommend and will definitely be back!

Liked mostGreat staff, lovely room, comfy bed. Good gym, fabulous pool.

Could improveNothing

Sanaullahgb

10.0

Brilliant

Liked mostVery welcoming and helpful

Could improveNo mix sauna/steam.

Yuqiangb

10.0

Rainerde

9.0

Liked mostSehr gutes Hotel

Gloryae

9.0

Liked mostPan Pacific London made a fantastic first impression, and in many ways it lived up to it throughout the stay. The scent in the lobby was one of the first things I noticed. It smelled incredible and immediately created a calm, luxurious atmosphere. The staff were consistently warm, kind and genuinely helpful. Every interaction felt welcoming and professional. Turndown service was a lovely touch. It made returning to the room in the evening feel thoughtful and elevated. The wellness facilities were a standout. The pool is beautiful, and having a 24-hour gym is a huge advantage, especially for travellers dealing with different time zones or busy itineraries.

Could improveWhile the stay was excellent overall, I felt the guest experience became noticeably more transactional towards the end. No luggage assistance at check-out. On arrival, the check-in experience was seamless—our luggage was collected immediately and the next time we saw it, it was already in our room. However, at check-out there was no offer of luggage assistance, which felt inconsistent with the high standard set at the beginning of the stay. The checkout reminder at exactly 12:00 pm. Having the bell ring precisely at noon felt slightly abrupt and out of place for a hotel of this calibre. A little more grace or subtlety would have made for a more relaxed departure. Post-stay hospitality could be stronger. There is a noticeable contrast between how warmly the stay begins and how it ends. Improving the departure experience—whether through proactive luggage assistance, a more personalised farewell or simply making guests feel less rushed—would make the overall stay feel much more seamless and less transactional.

Nightingalegb

10.0

Luxury , comfort and lovely staff

Liked mostA very luxurious hotel

Could improveIt was not time for checkout but all they off the tap and WiFi

Deniegb

6.0

Fair

Liked mostDecor was lovely the location and staff was also very good the food was also very nice

Could improveWe was having issues in the morning where there was no water we was then woken up with a fire drill to evacuate the building where we jumped up to then be told it was a fire drill check. We was told to upgrade to a larger room with a extra bed and we done that to fine the bed was not out in our room until 1am I can also state that the hotel was very fair and did refund us for 1 of our nights stay and gave us complementary food drinks and valet service

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Guest reviews

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Pan Pacific London

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