Renaissance Honolulu Hotel & Spa

Name: Renaissance Honolulu Hotel & Spa
Address: 1390 Kapiolani Boulevard, Honolulu, Hawaii, 96814, Honolulu, US
Rating: 0

0.0

1390 Kapiolani Boulevard, Honolulu, Hawaii, 96814 · Honolulu, US

Check-in 15:00–anytimeCheck-out 11:00

About this property

Luxurious Spa and Recreation:
Indulge in massages at the spa and enjoy 2 swimming pools, 2 spa tubs, and a sauna.

Deluxe Dining and Poolside Bar:
Savor Mediterranean cuisine at MARA with a bar/lounge, or opt for room service and the poolside bar.

Premium Amenities and Services:
Benefit from complimentary Wi-Fi, concierge services, and a beach shuttle, along with a business center, express check-out, and event spaces.

Book your stay at Renaissance Honolulu Hotel & Spa for a lavish experience near Ala Moana Center.

Photos

Amenities

Elevator
Fitness facilities
Conference space
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Express check-out

Good to know

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.</li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul> A deposit may be required at the property.

Check-in & Check-out: Contactless check-out is available Contactless check-in is available
Pets: Pets not allowed
Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
General: Cashless transactions are available Professional property host/manager

Guest reviews

0.0134 reviews

Stella_808us

10.0

Kayde

8.0

Jurgitach

10.0

Chienpingus

10.0

Liked mostGood Location to beach and comfortable room.

Danielus

6.0

More misses than hits. Should hire a better GM or an operation managers to correct what they could’ve done more efficien

Liked mostLocation and proximity to local restaurants and shops (that’s about it)

Could improveAccess to some floors were restricted after hours (e.g. pool) and understandably so due to liability reasons; uncomfortable beds that sank into the middle of mattress due to wear and tear; valet or room service phone line is non-existent and must be connected through the concierge/front desk; hung up on multiple occasions while waiting; service cart was left on the guest floor and remained there for the duration of the trip (4 days); valet area is congested and uber rides were in mix of hotel guests waiting for their cars; restaurant hosts were not attentive and understaffed; my room HVAC made a rattling noise when the AC was on; thin walls and can hear our neighbor coughing and talking; bidet toilet had a pungent smell and had it turned off during our stay; requested a shower but given a bathtub; etc.

Annaus

8.0

It was a low effort stay with friendly staff and clean accommodations.

Liked mostClean, convenient location, steamer iron available in the room, bidet, complimentary bottled water, free tumblers

Could improveOnly valet parking available and additional $59 fee for parking per night; light switch wasn’t working properly; view out the window into side of another building

Gracefr

10.0

Le lieu idéal pour séjourner à Honolulu pour des vacances de rêve

Liked mostNous avons tout aimé ici, L’hôtel est tout simplement parfait, l’emplacement au top pour visiter l’île, la propreté, l’incroyable gentillesse et disponibilité du personnel, le fabuleux petit déjeuner, l’excellent rapport qualité prix

Could improveRien

Angelaus

7.0

Overall our stay was great!

Liked mostI loved the friendliness of the staff and the spa amenities.

Could improveI didn't care for the attitude of the shuttle driver. His tone was always unfriendly. Our first day there we wanted to go to the Ala Moana Shopping Center. He repeated several times it was across the street. We communicated back a couple times that we understood but wanted to be driven over nonetheless. He appeared annoyed. I also thought the prices of Sera were too expensive for breakfast. I also didn't like we weren't offered turn down service or have our room cleaned.

Read the reviews on Google Maps →

Guest reviews

Renaissance Honolulu Hotel & Spa

Book now →