The Ritz-Carlton, Grand Cayman

Name: The Ritz-Carlton, Grand Cayman
Address: Seven Mile Beach, Grand Cayman, George Town, KY
Rating: 0

0.0

Seven Mile Beach, Grand Cayman · George Town, KY

Check-in 16:00Check-out 12:00Free private parking is possible on site (reservation is not needed).

About this property

Luxurious Beachfront Resort

Exquisite Amenities: Indulge in the AAA Five Diamond Award-winning restaurant, bar, and snack bar. Relax in the hot tub or enjoy top-notch concierge services.

Leisure Activities: Take a dip in the outdoor pool, play tennis, or rejuvenate at the spa and wellness centre. Explore on-site shops for a delightful shopping experience.

Elegant Accommodations: Experience comfort in air-conditioned rooms with terraces, work desks, and cozy seating areas. Pamper yourself in the private bathroom with complimentary toiletries.

Experience luxury at its finest at The Ritz-Carlton. Book now for an unforgettable stay by the beach.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating

Good to know

A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets: Pets are not allowed.
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 9 rooms, different policies and additional supplements may apply.

Guest reviews

0.0289 reviews

PWHotelReviewsPennsylvania

10.0

Wonderful Hotel and Staff

Liked mostWonderful hotel with every amenity imaginable. Rooms are spacious and nicely decorated. Swimming pools and workout facilities are top notch and very clean. Service at pools and on the beach are excellent. Daily breakfast buffet in Seven has a huge assortment of food along with made to order omelet station. RedSail boat tours to Stingray City dock directly at the hotel which is extremely convenient. The big difference are the employees who really go out of their way to make your stay as comfortable as possible. All staff members were extremely helpful, friendly, and courteous. Concierge service is excellent and would definitely recommend utilizing their services. Would like a little stronger air conditioning in rooms but with drapes closed and ceiling fan on high the room was able to get to around 69 degrees F. Can't wait to return.

Victoriagb

10.0

larrishiad

10.0

Luxury Hospitality Begins Before You Even Check In

Liked mostAlthough we weren’t ultimately able to stay at The Ritz-Carlton, Grand Cayman for our anniversary trip, the level of hospitality we experienced from the team deserves recognition. Due to availability, we were accommodated at their sister property, but before we even unpacked, we were welcomed with a beautifully handwritten note from Raza and Javier, along with the sweetest welcome gifts for our family. The personalized touches were completely unexpected and incredibly thoughtful. As someone who deeply values exceptional customer service, moments like these leave a lasting impression. The team could have simply transferred our reservation and moved on, but instead they made us feel seen, appreciated, and genuinely cared for. Luxury isn’t defined only by beautiful accommodations—it’s defined by how people make you feel. Even though we weren’t staying at The Ritz-Carlton itself, their team embodied the legendary service the brand is known for. Thank you, Raza, Javier, and the entire team, for making our family feel so welcome. Your kindness only strengthened our desire to stay at The Ritz-Carlton Grand Cayman on our next visit, and we hope to experience your beautiful resort firsthand very soon.

RyanCLT16

10.0

Incredible Family Vacation

Liked mostWe had a wonderful stay at the Ritz-Carlton Grand Cayman. The entire property, including the grounds, interior, pools, and beach, is beautiful and meticulously maintained. The crystal clear water is among the best in the Caribbean. But where the Ritz-Carlton truly separates itself is the service. The staff consistently went above and beyond, and were especially accommodating to our young children. This is the perfect resort for a luxury family vacation. We look forward to our inevitable return.

Elmacho73Miami Lakes, Florida

10.0

Excellent and Great Resort

Liked mostWe were so impressed with the service we received during our stay. The housekeeping and front desk teams were amazing, and the food and beverage team was excellent as well. A special mention to Danny, Irene and Jonathan at the pool bar for his outstanding service and friendly attitude.

Y8444KSmarycChicago, Illinois

10.0

Great family friendly resort

Liked mostI would give this resort a 4.5 if I could, but rounded up to 5. I stayed with my husband, 2.5 yr old, and 4.5 yr old. The service throughout the stay was outstanding. For example, I asked about where I could find strawberries one day and grocery stores were closed and concierge sent some to the room for us free of charge for our daughter. Mr. Jack who did the fish feeding in the evenings was amazing. Our kids loved watching it every night. Another day I was spending time with my 4 year old in the ambassadors areas and Beatrice (? Not 100% sure that's the right name, but it started with a B) was going to make banana bread and had my daughter help her since we were the only people in there. The room was solid, but a bit small. We had a king + sofabed ocean view. The view was nice, but didn't blow me away. The sofabed worked well for our kids and I found it comfy enough when laying with them at times. The pools are great and all have shallow areas for kids to play. My kids loved the water park and also the random treats that came by every once in awhile. Restaurants were all great. Andiamo was our favorite. Try the cauliflower entree even if you aren't vegetarian (we did it as an app). It was a standout for us. The criticisms I would give of the resort are: - shower water smelled a bit, my husband didn't notice but my hair never got quite clean there. - kids club really isn't great for a 4 year old even if she was technically eligible. She wouldn't feel comfortable being gone from us for 3+ hours without her brother even being there. More short activities would be a great addition. Also, any activities that a 2 year old could participate in would be welcome. - pickleball doesn't have open play, which makes the courts pretty hard to use unless you are traveling with a group that all wants and is able to play

Q1329EDwaltermWestfield, New Jersey

10.0

A truly paradise like experience.

Liked mostMy wife and I recently vacationed at the Ritz-Carlton Grand Cayman with close friends we’ve known for over 30 years, and it was truly an unforgettable experience. We stayed on the Penthouse Floor with access to the Club Lounge. While it is certainly not inexpensive, if it’s within your budget, it is absolutely worth it. We got more than what we paid for. The Club Lounge was amazing. The service from the entire staff was exceptional, and the food quality and variety were outstanding. Kudos to the chef and the entire team. Our room was beautifully appointed and impeccably maintained throughout our stay. The staff at the pool and our beach cabana were equally fantastic, always attentive and welcoming. We were also fortunate to have perfect weather all five days, which made the experience even more special. The entire stay felt like paradise. A sincere thank you to everyone at The Ritz-Carlton, Grand Cayman for making it such a memorable experience.

SuluWayne, New Jersey

10.0

Exceptional Guest Service at the Ritz!

Liked mostMrs. Sulu and I were celebrating our 35th anniversary and her 60th birthday and did so by sneaking away to one of our favorite spots to do so, Grand Cayman. To be honest, the Ritz wasn’t in our original plan, but due to broken promises from another hotel, we made a pivot, that in hindsight, was the best decision of our trip. The rooms here were clean, spacious, well appointed, and felt like they had been recently renovated. The hotel also has several on-site restaurants that serve a variety of cuisines and offer different levels of fanciness. They had a great morning coffee bar on the lagoon side, but our favorite morning spot for coffee and yummy snacks was “The Cupboard”, just off the elevators on the beach side. I could go on and on about the beauty and grandeur of the hotel, but the true magic of this property lies in its people. The Ritz promises a premium experience and in our case, they delivered on that through their employees. As an HR professional, I can truly appreciate the effort that has been put forth to not only screen and hire the right people, but to also instill a culture of exceptional guest service through the training and experience that has been provide to them. Incredible work on the part of the hotel. We encountered several examples of this throughout our stay. On our way to the beach on our first day, Adonis, who helped us with our beach set, looked up at us, paused for a minute, and then remembered our last name. We both looked at his name tag and remembered him from our stay a few years back when he worked at another hotel down the beach. It was so great to see him again and catch up on his life and family. Adonis took good care of us all week and even sent us an incredibly sweet (no pun intended) amenity for our anniversary. His service and attention was WAY above and beyond anything that we expected. Later in the week we encountered Alex, and got to know her as well. I'd always go down early to grab our beach chairs and when Alex would start her shift, she would always swing by to make sure we had the towels and shades we needed for the day. She told us she was glad she didn't blow away on that windy day, but she's tougher than she looks as I saw her slinging those 5 gallon jugs of water over her head regularly as the week went on. On our last day as we were checking out, we found a beach bag hanging on our door with a note from Alex and some incredibly thoughtful good-bye presents in it. It was a truly thoughtful gesture. And lastly there was Destiene (pronounced Destiny - apologies if I spelled that wrong) from the Cupboard. She greeted us with a big smile and enthusiastic welcome each morning when we stopped by to get our morning coffee and Chai. She was always super friendly and made sure we got everything we needed to start the day. Oh, and there was also our housekeeper, Suriti (6th floor). She was incredible as well! Our room was always immaculate and the swans and roses decoration she put together on our bed for our arrival night was spectacular! To sum it up, these were the folks that truly went above and beyond for us, but the entire staff was top notch and was responsible for truly making this trip a lifetime memory. We can't wait to come back!

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Guest reviews

The Ritz-Carlton, Grand Cayman

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SuluWayne, New Jersey

10.0

Exceptional Guest Service at the Ritz!