Ville Sull'Arno - Preferred Hotels & Resorts

Name: Ville Sull'Arno - Preferred Hotels & Resorts
Address: Lungarno C. Colombo, 5, Florence, IT
Rating: 9.6

9.6

Lungarno C. Colombo, 5 · Florence, IT

Check-in 14:00–00:00Check-out 12:00Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

About this property

Luxurious Riverside Retreat
Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

Wellness Oasis
Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

Culinary Delights
Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Good to know

The wellness center is normally open from 10:00 to 23:00. Those opening hours might be subject to change. Please note that half board rates do not include beverages. Please note that a free shuttle service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets: Pets are allowed. Charges may be applicable.
Parking: Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 3 rooms, different policies and additional supplements may apply.

Guest reviews

9.61,658 reviews

Dominiquefr

10.0

Excellent séjour

Liked mostAccueil Service Prestations

Could improveLe spa n’était pas en état de fonctionner

Kamilladk

9.0

Beautiful and tranquil

Liked mostBeautiful and tranquil The offer of having bikes was wonderful The pool area beautiful and lovely The shuttle service worked well too Amazing service oriented and friendly staff

Could improveThe roadwork around, the river is not beautiful and wondered if staying more central would have been better. The guests reserved sunbeds with towels early in the morning to then not show until after noon. You wonder why and how this is allowed in a five star hotel as was it a turist package tour

Jackgb

10.0

Francoisbe

8.0

Patricknl

9.0

Parel van rust en comfort vlak bij het centrum van Florence. Heerlijk zwembad en goed restaurant.

Liked mostLocatie, restaurant, voorzieningen

Robca

10.0

Well positioned in Florence with full services

Liked mostAccommodation is close to City Centre Great Pool with excellent pool side service Restaurant fool breakfast and dinner was excellent as well as service prisy

Could improvePricy but food, staff and facility was even better than last visit in 2023

Emilygb

2.0

Could improveWe stayed at this hotel for the final three days of our honeymoon, and unfortunately it fell well below the standard we expected from a five-star property. From the moment we arrived, the experience was disappointing. There was an event taking place, and it felt as though the reception staff were far more focused on that than on welcoming arriving guests. Check-in was rushed and impersonal, with none of the warm hospitality or attention to detail you would normally expect from a luxury hotel. Our room was much smaller than anticipated and barely accommodated two suitcases. The air conditioning struggled throughout our stay, leaving the room uncomfortably warm during the heat wave and resulting in several sleepless nights. Overall, the hotel felt dated. The décor appeared tired, and the general standard did not reflect the premium price being charged. The pool area was particularly disappointing. The pool looked unclean, with visible slime on the steps and adjoining wall. I actually slipped while getting out of the pool because of this. There were also missing tiles in the seating area within the pool, which suggested a lack of maintenance. The area was consistently overcrowded, making it difficult to relax. We had also expected a peaceful and relaxing setting, but this was not the case due to the extensive road works taking place around the hotel. The constant construction noise significantly detracted from the atmosphere and made it difficult to enjoy what should have been a tranquil end to our honeymoon. Another frustration was that guests had to pay for cold drinking water during an extreme heat wave. At a hotel claiming to offer a five-star experience, complimentary drinking water should be readily available. The shuttle service was also inadequate, especially in such high temperatures, leaving us to spend an additional €20 on taxis to and from Florence city centre because walking simply wasn't practical. For the price charged, we expected a luxurious and

angelinagr

9.0

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Guest reviews

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Ville Sull'Arno - Preferred Hotels & Resorts

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Emilygb

2.0