Waldorf Astoria Amsterdam

Name: Waldorf Astoria Amsterdam
Address: Herengracht 542-556, Amsterdam, NL
Rating: 9.8

9.8

Herengracht 542-556 · Amsterdam, NL

Check-in 15:00–00:00Check-out 12:00Private parking is possible on site (reservation is needed) and costs EUR 90 per day.

About this property

Luxurious Canal Palaces
Waldorf Astoria Amsterdam, set along the UNESCO World Heritage listed Herengracht, comprises 6 monumental 17th-century canal palaces. Experience the epitome of luxury in the heart of the city, with stunning views of the canal and courtyard garden from elegantly decorated rooms and suites.

Guerlain Spa and Gourmet Dining
Indulge in the exclusive Guerlain spa, complete with an indoor swimming pool, sauna, and fitness center. Treat yourself to a culinary journey at the Spectrum restaurant, iconic Peacock Alley, or intimate Vault Bar, offering a gastronomic experience like no other.

Convenient Amenities and Nearby Attractions
With complimentary bike rental on-site, explore the city with ease, visiting nearby attractions such as the vibrant Rembrandtplein and the upscale shopping street PC Hooftstraat. Don't miss out on the cultural gems like the Hermitage Museum and the Museum Quarter, just a short distance away. Book now for an unforgettable stay at Waldorf Astoria Amsterdam.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms

Good to know

An extra rollaway bed for the third person or a baby crib is available upon request and must be confirmed by the hotel beforehand. Please use the Special Requests Box when booking. Please note that the accommodations requires a deposit of 30% per night for guests who wish to pay in cash. Please note that some of the rooms are only accessible via stairs. Please consult the room descriptions for more information. Advanced reservation is required for Guerlain Spa. Waldorf Astoria Amsterdam is hosted by 6 historic canal houses. Each room presents singular characteristics which are proper to the original architecture of the buildings. Please be advised that all photos are indicative and do not reflect a guarantee of similar features across all rooms. A baby crib can be placed as of our King Grand Premier rooms or higher room categories. A rollaway bed can be placed in our King One Bedroom Suites, Backer Suite, Roell Suite, Van Loon Suite and Brentano Suite. A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Children up to and including 17 years old stay for free when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets: Pets are allowed on request. Charges may be applicable.
Parking: Private parking is possible on site (reservation is needed) and costs EUR 90 per day.
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 9 rooms, different policies and additional supplements may apply.

Guest reviews

9.8336 reviews

Salemfr

7.0

Enjoyed the garden the most

Liked mostThe location

Could improveThe rooms do not have e views

O2253ZMwilldYork, North Yorkshire, England

10.0

Overall amazing stay!

Liked mostMy partner and I stayed here a few weeks ago, and from the moment we booked, the experience was exceptional. We even received an email before arrival asking if we had any special requests, which was a lovely touch, and everything we requested was fulfilled perfectly. From the transfer from the station to arrival at the hotel, the service was fantastic. The staff were incredibly attentive, always on hand to help with our bags and opening doors as we came and went. We were also fortunate enough to receive a room upgrade, which was amazing. The room itself was beautifully decorated, spotlessly clean, and made our stay feel even more special. The breakfast also deserves a special mention, as it was honestly one of the best hotel breakfasts we have had. The quality and selection were excellent, everything was fresh and beautifully presented, and it was the perfect way to start each day. It really complemented the overall luxury experience of the hotel. What really stood out, however, was the staff. Every member of the team was friendly, welcoming and genuinely went above and beyond to ensure we had a wonderful stay. The only slight hiccup came on the day of departure. After breakfast, we headed back to our room to finish packing before checking out, as we were quite tight on time and had a train to catch. However, we found that our key cards had been deactivated and we were locked out of the room. This meant we had to go back down to reception, where we were immediately asked about a small outstanding room dining payment that had apparently not gone through. It appeared that payment had been attempted overnight rather than simply being settled upon departure, as is the case in most hotels. While the amount was only small and we had every intention of paying it at checkout, being locked out of our room felt like a rather strange and somewhat insulting practice, as it gave the impression that it was assumed we were not going to settle the bill. This was not something that had been explained to us on arrival and is not what we would have expected from a hotel of this calibre. Had it caused us to miss our train, it could have been a much more frustrating experience. That being said, this was a minor issue in what was otherwise an exceptional stay and it certainly did not outweigh the outstanding service we received throughout. Overall, we had a fantastic experience and would still happily give the hotel 5 stars. The level of service, attention to detail and warmth from the staff made this a truly memorable stay, and we would not hesitate to return. Thank you to everyone at the hotel for making our visit so special.

Susiedi

10.0

The best concierge at the property

Liked mostI was so fortunate to recently stay for the fourth time at the Waldorf Astoria Amsterdam, and once again it exceeded every expectation. It takes a lot to truly impress me, and this hotel is simply faultless — from before you even arrive. Before our stay, we needed to have some lost items sent to the hotel. The team followed up multiple times, ensuring everything was organised and waiting for us. That level of care and attention immediately sets the tone. The uniforms are among the most beautiful I have seen anywhere, the food exceptional, and the service without peer. But what truly makes this hotel special is the people. Every single staff member knows your name, remembers your preferences, and makes you feel genuinely recognised — even if they have been away for a few days. There is such generosity of spirit and a willingness to give their time. Somehow, despite being a world-class hotel, it feels as though you are the only guest. My greatest thanks and praise, however, must go to Peter, the Head Concierge. He is a true master of his craft and the perfect example of what exceptional concierge service should be. I have little interest in “touristy” restaurants or experiences that anyone can simply find online. A great concierge should understand the guest, their tastes and what will make their experience memorable — and Peter does exactly that. He curated every recommendation perfectly for us, and every suggestion was outstanding. While travelling onwards to Dubai, Peter asked where I was staying. I had not yet made any plans. He took the time to understand my preferences and suggested the Waldorf Astoria Dubai. It sounded exactly right, so I trusted his judgement — and I am so glad I did. He organised everything, including my airport transfer, which was especially appreciated as I was travelling without my husband. I have absolutely loved my experience at the Waldorf Astoria Dubai as well, and I have Peter to thank for helping create such a seamless continuation of my journey.

tamarjp

10.0

מלון אלגנטי ומעודן

Liked mostמלון מדהים ומאוד סטייליסטי מאופק ואלגנטי. שרות יוצא מהכלל..העל עם חיוך ובשקט. הנוף לתעלה נהדר. היה חם ממש והמזגן עבד טוב מאוד! שכחתי במלון שמלה אהובה והם מצאו אותה. הספא ממש יפיפה ומפנק! עם גינה יפיפיה ביציאה מהספא. מלון מאוד מומלץ והמבנה יפה מאוד . יום אחד הגענו מאוחר, והביאו אוכל כשרות חדרים, עם מפה לבנה ועריכת שולחן יפה מאוד בחדר הגדול. בקיצור נהנינו ומודים למלון היפה

Mailisee

9.0

Johnus

10.0

one of the best hotels I have ever stayed at

Liked mostThe staff were outstanding, the hotel was impeccable, the food and drinks were top draw. Will definitely be back!

Could improvenothing

chriswW6089GTOhio

10.0

First class experience

Liked mostIf I could give this hotel 10 stars I would! Stayed here with my husband for one night as we were in Amsterdam for a Rhine River Cruise. This was possibly the classiest hotel I have ever stayed! From the minute you walk in, you feel like royalty. Every member of the staff is top notch and even remember your name. The rooms are beautiful and well appointed. The AC works great, the bed is totally comfortable, rooms are spotless, great water pressure etc. We were upgraded to a suite and had a canal view as we had mentioned that we were celebrating our 20th wedding anniversary and my husband is diamond status. Thank you so much Waldorf for a very memorable stay and we will always stay there anytime we are in Amsterdam.

Eduardous

10.0

Really excellent facilities, quite and excellent staff

Liked mostThe staff, the cleanness and the location

Could improveHard to fine something

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Guest reviews

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Waldorf Astoria Amsterdam

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O2253ZMwilldYork, North Yorkshire, England

10.0

Overall amazing stay!