Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

Name: Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World
Address: Hermosilla, 2, Madrid, ES
Rating: 9.2

9.2

Hermosilla, 2 · Madrid, ES

Check-in 15:00Check-out 12:00

About this property

Luxurious Accommodation
The Hotel Fénix Gran Meliá - The Leading Hotels of the World offers elegant rooms with classic English-style décor, equipped with modern amenities like flat-screen TVs, iPod stations, and a pillow menu for ultimate comfort.

Exquisite Dining and Entertainment
Indulge in a culinary journey at the Aduana Restaurant and Fenix Cocktail Bar, or enjoy a delightful meal on the terrace overlooking Plaza Colón during summer. The hotel provides a perfect blend of gastronomic delights and vibrant social experiences.

Convenience and Leisure
With a fitness centre, butler, and secretary services, the Hotel Fénix Gran Meliá ensures a seamless stay. Located near major attractions like the Gran Via and Prado Museum, as well as transportation hubs like Colón Metro station, convenience meets luxury at this prestigious hotel.

Book your stay at the Hotel Fénix Gran Meliá - The Leading Hotels of the World for an unforgettable experience in Madrid.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Fitness center
Restaurant
Room service
Pets allowed
Laundry
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms

Good to know

All cots are subject to availability. When booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Guest reviews

9.2559 reviews

Robertoec

10.0

Liked mostLa ubicación, el personal, realmente buen lugar

Could improveUn edificio bastante antiguo , ya se sentía que estaban un poco viejas las habitaciones y los espacios

Andrescl

9.0

belenpD1322CV

10.0

Absolutely Incredible — The Best Hotel in the World!

Liked mostWithout a doubt, Gran Meliá Fénix is one of the most incredible hotels I have ever had the pleasure of staying at. From the moment you walk through the doors, you immediately feel the elegance, history and exceptional attention to detail that make this hotel truly unique. The location is perfect, right in the heart of Madrid, and the hotel itself combines timeless elegance with modern luxury beautifully. Every corner has character, and the atmosphere is sophisticated yet warm and welcoming. What truly makes Gran Meliá Fénix exceptional, however, is the people. The service is absolutely outstanding, and I would especially like to mention Patricio, Borja and José Luis. They are incredible professionals: warm, attentive, genuinely kind and always willing to go the extra mile. Their professionalism and personal touch made my stay even more special and unforgettable. They are a perfect example of what exceptional hospitality should be. You can tell that they genuinely care about their guests, and their attention to detail makes you feel truly valued. The hotel itself is magnificent, the rooms are beautiful and comfortable, and the entire experience feels luxurious from beginning to end. For me, this is not simply a five-star hotel — it is an experience. If you are looking for luxury, elegance, history and, above all, truly exceptional service, Gran Meliá Fénix is the place to stay. Without question, one of the best hotels in the world. I cannot recommend it highly enough, and I will definitely be coming back! And a very special thank you to Patricio, Borja and José Luis for making the experience absolutely unforgettable.

Johanse

9.0

501khalifaa

8.0

Exceptional Service from José Luis, Israel & Jean Paul

Liked mostI would like to specifically recognize the excellent service provided by the porters at Hotel Fénix Gran Meliá Madrid — José Luis, Israel, and Jean Paul. Throughout our stay, they were exceptionally professional, attentive, and, most importantly, worked together seamlessly as a team. Their collaborative approach made every interaction feel effortless, whether assisting with luggage, arranging transportation, or simply making sure we had everything we needed. Their warmth, efficiency, and genuine willingness to help made a noticeable difference to our experience and reflected extremely well on the level of service at the hotel. José Luis, Israel, and Jean Paul are a real credit to the team, and I wanted to make sure their excellent work was recognized.

Flaviobr

10.0

Carloses

10.0

Andreapy

9.0

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Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

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