Hotel Urban, a Small Luxury Hotel of the World

Name: Hotel Urban, a Small Luxury Hotel of the World
Address: Carrera San Jerónimo, 34, Madrid, ES
Rating: 9.1

9.1

Carrera San Jerónimo, 34 · Madrid, ES

Check-in 15:00Check-out 12:00Private parking is possible on site (reservation is not needed) and costs EUR 33 per day.

About this property

Artistic Experience from Papua New Guinea
Immerse yourself in a unique cultural journey at Hotel Urban, where a permanent art display from Papua New Guinea awaits you. The beautiful design and special lighting throughout the hotel and rooms create a truly artistic ambiance.

Culinary Delights and Rooftop Bars
Indulge in a gastronomic experience at CEBO, the hotel's Michelin-starred restaurant led by renowned chefs. After dining, head to the rooftop terrace for signature cocktails at La terraza del Urban or enjoy barista-made drinks at Cocktail Bar Glass by Sips.

Luxurious Amenities and Prime Location
Relax by the small rooftop swimming pool, work out at the gym, and enjoy the convenience of free wired internet and Chromecast-equipped TVs in all soundproofed rooms. With attractions like the Thyssen-Bornemisza Gallery and Puerta del Sol just steps away, Hotel Urban offers both luxury and convenience for your stay in Madrid.

Photos

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace

Good to know

When booking more than 5 rooms, different policies and additional supplements may apply. If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking. The pool is seasonal and only open for the months of June-July-AugustPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 1, 2026 until Mon, May 31, 2027 A deposit may be required at the property.

Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets: Pets are not allowed.
Parking: Private parking is possible on site (reservation is not needed) and costs EUR 33 per day.
Internet: WiFi is available in all areas and is free of charge.

Guest reviews

9.11,261 reviews

Lydiaeg

10.0

Liked mostRooftop

Could improveNo fresh air ventilation

Chacha Manuelaar

10.0

Excelente, es la décima vez que nos alojamos en este Hotel. Conformes totalmente

Liked mostTodo, estéticamente bello, excelente ubicación, tamaño justo y personalizado. Y Juan Manuel que nos recibe desde hace 16 años es lo "mejor" del hotel.

Could improveQue han cambiado y cambian el personal, y justamente, uno de sus puntos fuertes era la atención personal de quienes te conocían y recordaban detalles, sólo ha quedado J.M. ( y otra cosilla, por favor cambien la calidad del papel higiénico)

Maribr

9.0

Liked mostMuito bem, atendimento e limpeza ótimos! Café da manhã muito bom

Could improveAtendimento! Quarto, café da manha

FREDERICfr

10.0

Un séjour très agréable

Liked mostL’accueil est très professionnel ; l’emplacement de l’hôtel est parfait au centre de Madrid proche de tout : le restaurant étoilé fantastique

Could improvePiscine trop petite et fermée tôt le matin

DOSITEOes

10.0

"Muy buena estancia, aunque no alcanza el nivel de un 5 estrellas lujo"

Liked mostEl hotel está muy bien en general. Se nota que han pasado los años, pero las instalaciones están bien cuidadas. Lo mejor, sin duda, es el personal, que fue muy amable y profesional durante toda la estancia, y la excelente calidad del desayuno. En mi opinión, no termina de cumplir con lo que esperaría de un hotel de 5 estrellas lujo, principalmente porque las habitaciones son demasiado pequeñas. Como aspecto a mejorar, la piscina de la terraza también es bastante pequeña y, durante nuestra estancia, estaba muy concurrida, con muchos huéspedes consumiendo alcohol, lo que hacía que el ambiente fuera algo menos relajante de lo esperado. Aun así, la experiencia ha sido positiva y recomendaría el hotel. Mi valoración es un 9/10.

Could improveLas habitaciones resultan algo pequeñas para la categoría del hotel y el baño se nota anticuado, especialmente la bañera, que agradecería una renovación. Por otro lado, el ambiente en la piscina de la terraza no fue el que esperaba. Es un espacio bastante reducido y, durante mi estancia, estaba muy concurrido, con un ambiente más orientado al ocio y al consumo de bebidas que al descanso y la tranquilidad.

Asafil

10.0

Perfect stay

Liked mostExcellent service and location

Jacquelinegb

8.0

Besutiful hotel in a superb location, with excellent service

Liked mostThe service and location were exceptional

Could improveThe pool area is very small and not well managed in the sense that sunbeds were left with towels on for hours, so other people did not feel able to use them and had nowhere to relax. This was something of a disappointment

Aracelies

10.0

Read the reviews on Google Maps →

Guest reviews

From our journalBest hotels in Madrid: where to stay by area

Hotel Urban, a Small Luxury Hotel of the World

Book now →